Analytics & Change Management - Analyst

Lending | Analytics & Change Management | Analyst | New York, NY

About ING: 

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

About the position:

As an Analyst in the Lending Analytics & Change Management team, you will play a key role in driving strategic transformation across ING Americas Lending. You’ll project manage change initiatives, collaborating with front office and functional teams to implement and streamline processes. There will also be a strong focus on delivering product-level analytics to support capital allocation, loan performance monitoring and data optimization. This position offers exposure to a diverse set of projects across process design, regulatory & risk, digital infrastructure and data domains.

About the department:

Lending is one of the largest teams within ING’s Wholesale Banking division, providing clients with access to capital through a broad suite of financing solutions. The business spans the full credit lifecycle from loan structuring to portfolio management and serves a diverse client base including corporates, sponsors and institutional investors. Analytics & Change Management supports Lending as the front-office center of expertise, focused on product optimization through strategic initiatives, data analytics, digitalization and risk mitigation.

Responsibilities:

• Provide project management by maintaining detailed workplans, preparing steering materials, and escalating risks or bottlenecks to ensure timely delivery of milestones
• Develop and maintain dashboards and analytical tools to monitor loan portfolio performance and operational KPIs using tools such as Excel and PowerBI
• Prepare recurring and ad-hoc management reporting packages, including origination and secondary loan sale analytics, underperforming client reviews and risk issue remediation plans
• Assist in the administration of product governance processes, including documentation and tracking of new product approvals, policy changes and control enhancements
• Conduct data extraction, validation and reconciliation across systems identifying anomalies and supporting remediation efforts in collaboration with technology and operations teams
• Participate in regional and global working groups, supporting the Lending function’s interface with Head Office on regulatory initiatives, digital tooling and policy implementation

Qualifications and Competencies

• Undergraduate degree
• 2+ years of experience in Banking or Consulting
• Advanced PowerPoint and Intermediate Excel
• Program & Project Management
• Experience in preparing visual Executive Presentations
• Data Tracking & Analysis
• Strong written and verbal communication skills

Salary Range: $72,000-$97,000

In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.