VP, Payments & Settlements Operations

Treasury Operations | Client Service Delivery Americas | VP, Payments & Settlements Operations | NYC

About ING: 

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

About the position:

As the VP of Payments & Settlements Operations at ING Americas, you will play a pivotal role in overseeing the expansion of the Operations team supporting US Transaction Services. In addition, this role will be the leading local expert for all matters related to establishing and maintaining relationships with ING’s local regulators.

This is a new position within an existing team and the successful candidate will create the processes and tooling from the ground up, leveraging existing solutions in the ING network. Once implemented, the primary responsibilities will be to maintain the effectiveness of these processes by balancing risk coverage while providing exemplary customer service to clients and regulatory agencies.

About the department:

ING provides banking services and complex financing solutions to companies globally.

To provide a safe banking environment for society and our customers, ING must comply with all relevant regulations in the United States. As such, we are constantly reviewing our governance model to ensure we adhere to current standards and expectations throughout the organization.

The Treasury Operations team in North America is offering a position in New York for an experienced professional who enjoys working in an international banking environment. The Treasury Operations department coordinates all cash and liquidity-related support activities across various ING business sectors and global locations with external clients and internal stakeholders.

Responsibilities:

• Actively participate in internal and external audits as well as model validation efforts
• Own and manage cash accounts & relationships ensuring effectiveness and efficiency
• Serve as an SME for ING’s banking relationships, with a deep technical understanding of “how the process works”, including data segmentation and data flows
• Collaborate closely with the Compliance & Regulatory Departments of ING Americas and ING Group to translate policy requirements into concrete control requirements
• Design and implement clear processes and instructions to ensure adherence to relevant internal & external policies
• Oversee the end-to-end process from data delivery to transaction settlements and investigations, ensuring quality and performance
• Work in close collaboration with ING Hubs in remote locations, Head Office in Amsterdam, Compliance and Regulatory teams, ING Group Tech, and Front Office/ Global Treasury teams

Qualifications and Competencies

• Bachelor’s Degree or equivalent
• 10+ years’ experience with banking operations, regulations and industry best practices
• Prior experience with cash account management and supervision, including a demonstrated track record of successful collaboration with US regulators
• Competency with Microsoft Office Suite; advanced skills are beneficial
• FINRA/SEC licensing (e.g. Series 99) is desirable
• Entrepreneurial mindset: you excel in building new teams and supporting new products
• Sound experience in building and executing strategic roadmaps
• Tech savvy, where you anticipate and leverage innovations in digital and technical applications that make ING more effective in its fulfillment of compliance obligations
• Able to act with a sense of urgency while maintaining composure and professionalism
• Confidence to interface with senior stakeholders, both external and internal.
• Flexibility to work collaboratively and independently depending on the situation
• Ability to manage and motivate staff; maneuver easily through complex policies, processes and people-related organizational dynamics across ING
• Ability to coordinate projects and initiatives with limited supervision

Salary Range: $162,000-$212,000

In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.