IT Business Analyst - Belgium Team

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work.

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

The Core Banking domain is at the heart of banking, it contains the back-office fulfilment engine which performs the account management function for the core products of the customer (such as savings, current account, deposits, payments, and investment products). The Core Banking domain is responsible for the development, maintenance, and support of several countries in Europe such as Italy, Spain, Romania, Germany delivered as a set of global services.

As an IT Business Analyst within the Core Banking domain, you will be responsible for understanding business requirements, finding implementation options together with a developer, present the solution to the business and test it. You will collaborate with other senior engineers, architects and business analysts, being able to influence and steer design decisions within the application.

We are currently looking for a business analyst for our Belgium implementation project, to contribute to Profile implementation and the development of other Core Banking related components, like Disbursement and Repayment Manager (DRM - component which provides loan disbursement and repayment capability across all Lending Products).

The ideal candidate has 3 - 5 years of experience in banking industry in system/business analysis area, plus the technical skills that will help him/her perform in this role.

Your day to day
Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

• Collect, interpret and clarify requirements and refine the product backlog
• Understand and translate complex business needs / requirements into functional specifications. Collaborate with the project Architect for the defining technical solution. Create the standard analysis document that should contain the design of the functional and technical solution.
• Analyse processes and work with business owners and end users to ensure the system correctly models their latest process
• Design and implement reference schemas for each type of event/message to be used for integration by Profile or other related components (e.g. DRM) 
• ​Document APIs including usage guidelines and best practices, maintain and update the documentation as changes are implemented
• Manage quality assurance processes to ensure submitted development work meets requirements, considering also non-functional.
• Deliver training, documentation, and technical support for the developed products/solutions
• Collaborate with developers to adapt solutions to the existing environment 
• Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests
• Perform Production Support with a certain recurrency. This means solving incidents raised by colleagues from different departments of the banks, escalate them when necessary, find root cause, document and take the necessary actions to avoid future recurrence.
• Actively participate in SCRUM ceremonies: Refinement, Planning, Daily, Retrospectives.

What you bring to the team

Experience:

• The ideal candidate has 3 - 5 years of experience in banking industry, plus the technical skills that will help him/her perform in this role

Mandatory:

• Good knowledge of banking business processes/products
• Knowledge of REST API and Event Streaming
• Experience with industry best practices for API documentation and design
• Strong analytical capabilities, methodical thinking, and problem-solving skills
• Decision-making, conceptual thinking
• Experience with global products aligned to multiple stakeholders’ requirements
• Knowledge and best practices of security, audit, IT architecture
• Fluency in English it is a must

Nice to have:

• Experience with Core Banking solutions
• Basic knowledge of Release Management
• Experience with Azure Devops or Gitlab are considered a plus
• IT Landscape and software development lifecycle knowledge (experience of working with an agile methodology would be an advantage)
• Foreign languages: English (advanced)
• Education: nice to have Bachelor’s Degree (or higher) in an IT related field

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).