ODCR BP (Generic Processes) - Temporary 24 months

Discover ING Bank

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global brand tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious,  friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen.  We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 25 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses. In the 2020 KPMG Report on Excellence in Client Experience, ING Bank Romania ranked first in customer experience.

Currently, ING is the 4th bank in the local markets, based on the assets and is a universal bank with 1,6 million clients from three business segments: individual clients (Retail), SMEs and Mid-Corporate clients and Wholesale Banking.

Join us!

The Operational Design Control and Resilience, Generic Processes Control & Resilience team, as part of COO Domain, is looking for a ODCR Business Partner - temporary for 2 years. If you are looking for a position with a significant contribution and impact towards 1st LoD Non-Financial Risk by supporting business lines  on strategic development and implementation under challenging environment where your work can make impact, then we are looking forward to meeting with you.

Mission:

Your work activities will mainly focus on providing E2E support to 1st line business for non-financial risk management, including but not limited to risk identification and assessment, mitigation, monitoring and reporting acting like a linking pin for all stakeholders involved (local and global) enabling an effective and efficient non financial risk management.

Your day to day:

• Active involvement in the monitoring of non-financial risk activities and support management in the development of remediation plans (if case); identify, initiate and manage actions to mitigate risks and to strengthen controls;
• Facilitating gap analysis, risk assessments and monitoring the remediation of gaps related to (new) global policies, control standards and regulatory requirements;
• Responsible for supporting business on designing effective process controls for all new and changing processes and operations (controls embedded by design);
• Support business on implementing annual calendars for 1st LoD NFR processes from allocated areas for:

- testing and monitoring KCT calendar approved (internal and outsourced testing);

- alternative monitoring technics identification and implementation;

- PARP related activities (new/ review);

- issue opening and monitoring;

- events opening and monitoring;

- Proxy related activities, etc.

• Ensuring the timely and proper documentation of risks and controls in relevant applications;
• Prepare reporting and communications for key stakeholders/ employees from the allocated business areas for the above mentioned activities (eg Business management team meetings);
• Managing ad-hoc requests related to any of the NFR processes under ODCR responsibility aiming to support business and management on reaching non-financial risk compliancy;
• Participate on ODCR global communities calls and share discussions outputs with ODCR Lead/Manager for further decisions;
• Participate on global calls together with the relevant business area following-up the communicated NFR related activities;
• Interact effectively with 2nd Lines and group specialists related to specific NFR tasks.

What you bring to the team:

• You're a great communicator, winning the trust of team members, internal customers, and external suppliers;
• You are able to communicate in a clear way the why, what and when;
• You have a very good command of the English language, both verbally and written (mandatory);
• You have the ability to adapt quickly to a changing environment, juggle competing priorities and combine a sense of urgency with due care and attention to details; you are a hands-on type of person;
• You take initiative, pro-actively picking up tasks;
• You are organized, can provide structure and maintain focus on the full picture;
• You have good understanding of Risk and ING, as well as of the drivers of our business;
• You get personal satisfaction from analyzing problems, delivering solutions and always looking for opportunities to improve to business processes;
• You have at least a Bachelor level of education;
• Preferable min 1 year experience in non-financial risk support activities or 1 year operational and/ or banking activities.