IT Operations Engineer

Key Responsibili?es

• infrastructure management omanaging Linux and

Windows environments

oproficient in the command-line (RHCSA/RHCE cer5fica5on or equivalent)

• virtualiza5on

omanaging virtualized environments (VMWare)

• containeriza5on odocker, podman oKubernetes, openshi[

• networking

ofirewall rules

oDNS, DHCP

onetwork storage (NFS/NAS, SAN, CIFS/SMB) oload balancing

• automa5on

oscrip5ng knowledge to automate repe55ve tasks

obuilding and integra5ng tools that will assist in improving system availability, reliability,

and performance

ou5lizing CI/CD tooling to automate (Azure DevOps, Jenkins)

• configura5on management

oenforcing configura5on (Ansible, Puppet, Chef)

• monitoring and troubleshoo5ng operformance monitoringoproac5ve iden5fying problem areas of a system, i.e. so[ware bugs, misconfigura5ons,

boGlenecks

otrend analysis

• incident and problem management ocoordina5ng incident

management and service restora5on

• capacity planning

• service level management

oproac5ve monitoring and adherence to SLAs

oholding IT Engineering, Security and Architecture

accountable for remedia5on of any SLA degrada5on

• IT Risk Key Controls

oensuring that IT is ‘in CONTROL’ by holding IT

groups accountable for adherence

ocolla5ng and providing necessary evidence to

Auditors for these controls (Vulnerability

Management, Iden5ty & Access Management,

Pla`orm Security, Founda5onal Controls and

Security Detec5on & Response)

• disaster recovery (DR) & business con5nuity planning (BCP)

ohigh availability and resilience paGerns

Key Capabili?es/Experience

• work comfortably with Linux and Windows

• work with virtualiza5on technologies such as VMWare

• develop and run applica5ons in the cloud (Azure, AWS, GCP)

• containerize and orchestrate applica5ons (Docker, Openshi[, Kubernetes, microservices)

• con5nuously integrate and deploy (CI/CD, git, jenkins, ansible)

• comfortably write automa5on scripts (bash, go, python)

• administer and query SQL

• work and analyze aggregated logs (ELK)

• configure networks (load balancing, firewalls)

• work with observability tools (Prometheus, Grafana)