Financial Crime Prevention Operations (Temporary 3 months) @ING Bank

Mission

We contribute to building secure and trusted relationships between the bank and its customers by ensuring the accuracy and integrity of KYC processes. Through attention to detail, accountability, and adherence to compliance standards, we help prevent financial crime risks while delivering a high-quality customer experience. Every review and decision we make contributes to protecting the bank and supporting sustainable business growth.

About the team

Join a team of dedicated professionals committed to maintaining the integrity of ING's customer relationships. We are responsible for customer due diligence, data quality, and risk assessments, ensuring compliance with regulatory requirements while supporting a seamless customer experience. Working closely with multiple stakeholders across the bank, we help prevent financial crime and contribute to a secure and sustainable banking environment.

Your day to day

• Review and verify customer documentation and personal data in accordance with KYC and regulatory requirements

• Ensure customer records are accurate, complete, and updated in a timely manner across internal systems

• Assess higher-risk customer relationships and gather the necessary information to support approval or remediation decisions

• Collaborate with Front Office, Compliance, and other stakeholders to resolve data quality and due diligence requirements

• Contribute to the prevention of financial crime by maintaining high standards of customer due diligence and risk awareness

• Identify process improvement opportunities and support initiatives that enhance efficiency, quality, and customer experience.

What you bring to the team

• At least 1 year of experience in the banking industry, ideally in an operational, KYC, compliance, or customer due diligence role

• Good understanding of KYC, CDD, and regulatory requirements, with a strong focus on accuracy and risk awareness

• Bachelor’s degree or equivalent educational background, preferably in Economics, Finance, or a related field

• Proficiency in MS Office and the ability to work efficiently with multiple systems and applications

• Good command of English, both written and spoken

• Strong attention to detail, analytical thinking, and problem-solving skills

• Customer-focused mindset with the ability to balance compliance requirements and service excellence

• Team player with excellent communication skills and a collaborative approach to achieving common goals.

What we offer

• Impactful work in a fun and collaborative environment

• Open-concept offices designed for both team work and relaxation

• Corporate events and social gatherings

• Hybrid way of working with flexible working schedule and short week options

• Monthly budget on Benefit platform

• Extra annual leave days depending on the total length of working experience

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications

• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments

• Context to make an impact through Sustainability and Corporate Social Responsibility projects.

Job Application Safety Reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please:

• Apply only via official ING platforms. ING uses Workday as its recruitment system.

• Verify the sender’s email — it should only come from @ing.com or @myworkday.com.

• Know that ING will never request payments or banking details during the recruitment process.

How to Apply

Click “Apply” on our careers site and submit your application through Workday. We’re excited to meet you!

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 2 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!