KYC Transaction Monitoring Analyst

REQ-10089647
08/02/2025
Financial Crime Prevention Investigations
Makati City, Filipine

Apply now

Position summary

The KYC Transaction Monitoring Analyst is responsible for performing risk-based investigations on Transaction Monitoring alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing and tax evasion, following ING’s Global Standard TM Investigation Process and Procedures.

In this role you will:

Analyse customer and transaction information to assess whether alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.

Within the ING procedural framework, use your own judgement based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.

Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion.

Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work is completed in a timely fashion.

Major responsibility areas

100%

Transaction / Customer Activity Monitoring (CAM)

Analyse customer and transaction information to assess whether alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.

Within the ING procedural framework, use your own judgement based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.

Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion.

Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work is completed in a timely fashion.

Productivity levels in line with agreed standards

Quality analysis of customer transaction alerts in line with ING best practice and regulatory standards

Accurate and complete documentation of investigations and analysis

Actively contributes to continuous improvement

Positive feedback from internal stakeholders

Major challenges

Develop strong understanding of ING process and procedures.

Have strong knowledge of how to identify, analyse and understand money laundering, terrorist financing and tax evasion “red flags” and typologies.

Have good understanding of regulations and industry leading practices in conducting TM investigations.

Consult and collaborate with colleagues to develop your own investigations and to help others with theirs, adopting and sharing best practice, techniques and knowledge over time, with a focus on driving continuous improvement in both your own investigations and that of the broader team.

Strive to learn and help your colleagues to learn continuously, taking and giving feedback constructively, participating actively in team continuous learning and development initiatives and training.

Decision making/ delegating authority

Decisions Expected

Through customer activity analysis recommend appropriate action or recommendation in accordance with level of the customer

Strong judgement required to either dismiss or refer an alert to second line of defense (Compliance) for further investigation

Mandatory policies and procedures that must be adhered to in all roles include:

Human Resource Policies and Procedures

Workplace Health and Safety Policy and Programs - to ensure employees health and safety and the health and safety of others in the workplace.

Other ING Policies and Procedures

Apply now

Questions? Just ask
ING Recruitment team

Ask by email

Apply now

La ING, ne dorim ca fiecare persoană să-și atingă potențialul maxim. Avem o cultură incluzivă, unde toată lumea are șansa de a crește și de a face diferența pentru clienții noștri și pentru societate. Sprijinim diversitatea, echitatea și incluziunea. Nu tolerăm nicio formă de discriminare, fie că este legată de vârstă, gen, identitate de gen, cultură, experiență, religie, rasă, dizabilitate, responsabilități familiale, orientare sexuală sau alt motiv. Dacă ai nevoie de ajutor în procesul de aplicare sau interviu, te rugăm să contactezi recrutorul indicat în anunț. Suntem bucuroși să te ajutăm să treci printr-un proces echitabil și accesibil. Află mai multe despre angajamentul nostru pentru diversitate și incluziune aici.