Business Manager (CEO Office)

About ING Hubs

Following ING’s strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.

𝑃𝑟𝑒𝑠𝑒𝑛𝑡 𝑖𝑛 𝑃𝑜𝑙𝑎𝑛𝑑, 𝑅𝑜𝑚𝑎𝑛𝑖𝑎, 𝑆𝑙𝑜𝑣𝑎𝑘𝑖𝑎, 𝑡ℎ𝑒 𝑃ℎ𝑖𝑙𝑖𝑝𝑝𝑖𝑛𝑒𝑠 𝑎𝑛𝑑 𝑇𝑢𝑟𝑘𝑖𝑦𝑒, 𝐼𝑁𝐺 𝐻𝑢𝑏𝑠 𝑒𝑚𝑝𝑙𝑜𝑦 𝑚𝑜𝑟𝑒 𝑡ℎ𝑎𝑛 11,000 𝑝𝑟𝑜𝑓𝑒𝑠𝑠𝑖𝑜𝑛𝑎𝑙𝑠 𝑖𝑛 𝑑𝑜𝑚𝑎𝑖𝑛𝑠 𝑠𝑢𝑐ℎ 𝑎𝑠 𝑠𝑜𝑓𝑡𝑤𝑎𝑟𝑒 𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡, 𝑑𝑎𝑡𝑎 𝑚𝑎𝑛𝑎𝑔𝑒𝑚𝑒𝑛𝑡, 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛𝑠 𝑜𝑟 𝑛𝑜𝑛-𝑓𝑖𝑛𝑎𝑛𝑐𝑖𝑎𝑙 𝑟𝑖𝑠𝑘.

ING Hubs Turkiye core capabilities, 𝐑𝐞𝐭𝐚𝐢𝐥 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡, have us looking for data experts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.

𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫 𝐈𝐍𝐆 𝐇𝐮𝐛𝐬 𝐓𝐮̈𝐫𝐤𝐢𝐲𝐞

ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.

We value strong work ethics, knowledge sharing and flexibility in our way of working – it is both our promise to you and what we look for in new colleagues. Let’s meet!

How to Succeed

• Act as a strategic partner to the CEO by transforming high-level strategies into actionable plans and ensuring clear communication to relevant stakeholders for effective execution.
• Serve as a vital link between business units and the broader organizational network, enabling seamless operations and fostering transparent communication.
• Work directly with the CEO, Management Team (MT), and key stakeholders such as all business lines, Finance, HR, NFR, Compliance, and Communications. Activities will be aligned with departmental priorities and determined in collaboration with the CEO.
• Drive and manage change initiatives that align with the MT objectives.
• Act as the single point of contact (SPOC) for Hubs Turkiye, representing the organization within the broader Hubs Network.
• Assist in preparing management meetings by contributing to the agenda, taking minutes, and tracking action points.
• Flexibility & Adaptability: Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.
• Problem Solving & Analytical Thinking: Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of diverse problems and create alternative solutions that resolve the problems in the best interest of the business.

About you

• Bachelor’s with analytical background like Mathematics, Engineering, Economics, MIS, Statistics etc. (Master’s degree will be a plus)
• Previous experience and proven knowledge in relevant areas; CEO Office experience is a plus
• Experienced in reporting and documentation, capable of preparing reports for senior management and taking clear, well-structured notes
• 5+ years of relevant work experience, preferably in international environment
• Solid knowledge of project or program management, with a proven record of leading projects in complex organizations being a plus
• Strong awareness of cultural and organizational dynamics
• Advanced proficiency in PowerPoint, Excel, and Word; data visualization tools a plus
• Excellent team member with an ability to clearly communicate at all levels of an organization in a collaborative and non-hierarchical environment
• Excellent analytical skills and attention to details
• Strong skills in follow-up and workflow management
• Open-minded for new technologies
• Strong verbal and written communication skills in English and Turkish

What We Offer at ING Hubs Turkiye

At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here’s what you can expect when you join our organization:

Be Yourself, Be an ING'er

• Dynamic Environment:Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
• Innovation Culture:Share your innovative ideas while exploring PACE methodology with us.
• Global Exposure:Participate in global projects and expand your career opportunities.
• Communication & Celebrations:Enjoy various communication activities and celebrations that promote a friendly work environment.
• Health Care:Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
• Private Pension Plan:Secure your future dreams with our private pension plan.

If you want to do your thing and explore the life while working don’t miss this opportunity!