Programme Manager Tech Infrastructure & Engineering

Program Manager Tech Infrastructure & engineering

The opportunity

ING is looking for a passionate program & change manager who has experience in agile change execution in a dynamic, cross country technology environment. Do you want to help ING in their infrastructure transformation, moving towards multi-cloud, productizing of the cloud services, and implementing ransomware, resilience & reliability initiatives? If yes, then we are looking for you!

The team

The Transformation team within the Infrastructure Strategy and Enablement team is responsible to drive the change initiatives across the Infrastructure & Engineering organization, maximizing the planned investments by overseeing the execution, managing interdependencies, and embedding stakeholder management in programs to secure a greater chance of success. The number of cross-tribe change initiatives is growing and therefore we are looking to compliment the team with an enthusiastic, experienced change/program manager.

Roles and responsibilities

You will work on a wide variety of change initiatives which are strategic to the bank. Your responsibilities include:

• You will lead the execution of change initiatives that contribute to Tech Infrastructure strategic priorities and make sure the bank remains resilient at all times.
• You structure the change initiative into a clear scope, breakdown of deliverables and a detailed roadmap
• You will engage stakeholders and involve teams via a governance with clear roles and responsibilities. You will typically be the chairperson for program meetings
• You will track and steer the delivery on a daily basis
• By ‘forward looking’ you identify and raise impediments and risks at the proper level
• You will work with the business, tech and risk stakeholders from operational to senior management levels

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.  You might not tick all boxes and that is okay; do not let it hold you back from applying! But our ideal candidate brings in the following:

• You have a strong cloud infrastructure/ reliability mindset background, understand the process of developing and deploying software, and are familiar with  architecture principles
• You have at least 8 years of experience with IT project management in an agile environment, where you are not the boss but get things done by building relationships and convincing people.
• You have worked with senior managers but can also build a relationship with IT engineers. You have organizational sensitivity and experience with complex stakeholder management.
• You are convenient with working relatively individually. Of course, you have the support of your lead if you run into issues, but usually, there is not a large team working closely together on the initiatives described before.
• You are enthusiastic about solving problems.
• You are high resilient, with the ability to deal with ambiguity and a political environment.
• Sound experience in building strategic roadmaps and proven experience in simplifying complexity and drive operational excellence.
• Eager to deep dives into new topics, do research, analyse and write strategic documents & business cases.
• Proactive, hands-on mentality, a positive mind-set and organizational sensitivity.
• Excellent level of English and Dutch, communication and presentation skills,

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleague

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.