IT Solution Architect

IT Solution Architect

CoE Architecture BE

Location: Marnixlaan 24, 1000 Brussel

Full-time, up to 50% work from home

Hiring Manager: Lisa Mc Shine

Recruiter: Ozkan Turan

A day in the life of an IT Solution Architect

• You are working in cooperation with IT and Business stakeholders recognizing the correlation / dependencies between their activities
• You create your designs in close collaboration with the engineers and Domain Architects, guiding them to the deployment of the design.
• You drive to make complex changes or projects happen within and across Tribes. Your holistic view as well as your knowledge of both Business and IT are crucial in the translation of business requirements in a sequence that delivers customer value as early as possible
• You define and align the roadmaps between squads – from same or different Tribes – and other parts of the organization and thoroughly manage dependencies
• You are the connecting pin between colleagues having different expertise in self-steering teams (squads). Your colleagues will be IT Integrators, IT Solution Architects, Engineers, Domain Architects, Product Owners or Squad Masters, Developers, Customer Journey Experts, etc.
• You are a driver of the solution approach (together with squads) using in-depth knowledge of Business and IT such as architecture, application landscapes, infrastructure, business operations and legislation

What you will do

As a Solution Architect, you will help design and guide end‑to‑end solutions across customer interaction channels and/or digitally enabled business‑onboarding journeys:

Customer Channels (Digital, Assisted, Digital Factory)

• Shape coherent, scalable, secure, and future‑proof architectural solutions across ING’s digital and assisted channels
• Collaborate closely with business and IT stakeholders to ensure channel capabilities support a wide variety of customer journeys (e.g., payments, daily banking, and servicing flows)
• Ensure alignment with cross‑channel strategy, reusable patterns, and ING global architectural standards

Digital Business Onboarding (DBO)

• Contribute to ING Belgium’s fully digital onboarding journey for Legal Entities and Self‑Employed customers.
• Architect solutions that orchestrate customer identification, company data, KYC, mandates, and product opening within a distributed and regulated IT landscape.
• Ensure the onboarding journey moves towards Straight Through Processing (STP) where regulations allow.
• Operate at the intersection of business, regulation, and technology—balancing compliance, scalability, sustainability, and customer experience across multiple systems, domains, and countries.

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a Solution Architect, you will also need:

• University / Postgraduate (Master’s Degree).
• Proficient in English (ING’s corporate language)
• At least 3 to 5 years of relevant professional experience
• A TOGAF or ArchiMate certification will be a plus
• Behavioural competences: innovative, collaborative, manages complexity and stakeholders, effective communicator
• Technical competences: good understanding of the business domain, works without supervision, facilitates feature delivery, integrates business and IT knowledge to refine features

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Be a Solution Architect

You create technical designs for the implementation of effective solutions that meet the specific needs of an organization. Your technical designs have sufficient granularity for the development teams to implement. You guide the implementation during development and maintenance life cycle phases of IT solutions. You ensure that the implemented solution adheres to the technical design.
During development and maintenance life cycle, you work with the DevOps engineering team. They advise on how to implement the solution, participating in architectural design and implementation.

Your role:

• Strengthen the technical design and implementation quality of IT Systems
• Work closely together as a Solution Architect with Business & Engineering Stakeholders
• Optimize designs, operational efficiency, scalability, reliability and security
• Foster collaboration
• Ensure seamless alignment between design, implementation and Business and Architecture

As a Solution Architect, you will have the opportunity to:

• Contribute actively in ING’s strategic goals and objectives on a daily basis.
• Work with likeminded colleagues from who you will learn a lot of their experience.
• Demonstrate your value and grow within the organisation.
• Have the ability to work on a mix of change/project initiatives.
  

The team

You will be in a team of IT Solution Architects and Domain Architects. They are part of COE Architecture BE working together with numerous stakeholders being at the heart of the delivery of Features with the Tribes.

We are the go-to team driving and bringing speed in the different changes & projects.

We offer you

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

• Personal growth & challenging work with endless opportunities to realise your ambitions
• An informal, dynamic environment with innovative colleagues supporting your endeavours
• A progressive and agile way of working, where new ideas are valued ahead of convention

A hybrid way of working

• We give the autonomy to our employees to let them organize their work in a flexible way that suits best for them while ensuring business continuity, customer service and employee wellbeing.

Furthermore, within the Tech department, you can count on a range of opportunities to invest in your personal and professional growth with:

• Participation in courses and trainings offered by the Tech Academy
• Challenging local and ING Group projects & a steep learning curve

We redefine banking. What about you?

We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

Evidence shows that women tend to wait until they meet more of a role’s requirements, while men are more likely to apply even when they meet fewer. If the role speaks to your skills and ambition, go ahead and apply, don’t wait for a perfect match.

Would you like to get to know the department better? Book a coffee with the hiring manager, a team member, or the recruiter. In a second phase you could get to know the job content better via a My Job/Your Job.