HR Services Specialist with French

ING Hubs Poland is hiring!

We are looking for you, if you have:

• at least 1 year of working experience in a Shared Services environment, preferably with first line contact and ticket handling,

• very good written and verbal communication skills in English + French (B2+/C1),

• experience in HR technology & processes with strong focus on data management,

• experience in cooperation and building the positive relationships with external / internal business partners,

• excellent communication skills, readiness to learn and collaborate,

• strong people & client orientation,

• accurate, structured and strong attention to detail,

• ability to work in an international and multicultural environment,

• Bachelor/Master degree (or equivalent).

You'll get extra points for:

• expertise in agile, operational management, quality management and risk,

• curious to continuously improve in an agile way,

• experience in working with Workday, ServiceNow,

• knowledge of Belgian legal rules & regulations: labor law/ employment,

• proficient in the use of Microsoft Office,

• ambition to be part of setting up ING’s global shared People Services Centre,

• expertise of quality management and risk,

• problem solving & decision making.

Your responsibilities:

• act as a contact person for the HR Business Partners, managers and employees for HR-related queries and advise based on labor law provisions as well as policies of the company,

• taking care of administration around ING colleagues that join, leave or change jobs,

• maintaining employee data,

• creating contracts,

• handling employee inquiries and cooperation with Managers,

• maintaining the knowledge base for employees, managers and other HR,

• training new team members,

• assist to implement policies, procedures or systems.

Information about the squad:

The team consists of 19 Specialists who provide HR services to an internal client in Belgium.
The role naming convention in the global ING job architecture will be “Customer Loyalty Member V”.