HR Services Specialist with French

REQ-10097097
06/06/2025
Customer Loyalty
Katowice, Pologne
ING Hubs

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ING Hubs Poland is hiring!

We are looking for you, if you have:

at least 1 year of working experience in a Shared Services environment, preferably with first line contact and ticket handling,
very good written and verbal communication skills in English + French (B2+/C1),
experience in HR technology & processes with strong focus on data management,
experience in cooperation and building the positive relationships with external / internal business partners,
excellent communication skills, readiness to learn and collaborate,
strong people & client orientation,
accurate, structured and strong attention to detail,
ability to work in an international and multicultural environment,
Bachelor/Master degree (or equivalent).

You'll get extra points for:

expertise in agile, operational management, quality management and risk,
curious to continuously improve in an agile way,
experience in working with Workday, ServiceNow,
knowledge of Belgian legal rules & regulations: labor law/ employment,
proficient in the use of Microsoft Office,
ambition to be part of setting up ING’s global shared People Services Centre,
expertise of quality management and risk,
problem solving & decision making.

Your responsibilities:

act as a contact person for the HR Business Partners, managers and employees for HR-related queries and advise based on labor law provisions as well as policies of the company,
taking care of administration around ING colleagues that join, leave or change jobs,
maintaining employee data,
creating contracts,
handling employee inquiries and cooperation with Managers,
maintaining the knowledge base for employees, managers and other HR,
training new team members,
assist to implement policies, procedures or systems.

Information about the squad:

The team consists of 19 Specialists who provide HR services to an internal client in Belgium.
The role naming convention in the global ING job architecture will be “Customer Loyalty Member V”.

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ING Recruitment team

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Chez ING, nous voulons libérer tout le potential de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.