Middle Officer (m/f)

Join ING Luxembourg as a Middle Officer – Wholesale Banking Client Services

Are you eager to work at the heart of financial markets and play a key role between Front Office and Operations? ING Luxembourg is strengthening its Wholesale Banking Client Services team and is looking for a Middle Officer who is detail‑oriented, proactive, and solution‑driven.

Your role

As a Middle Officer, you are a central player in the value chain. You ensure the accuracy, integrity, and smooth execution of financial transactions while actively contributing to risk mitigation and operational excellence. Acting as a trusted partner to the Front Office, you help keep daily operations running efficiently in a fast‑paced, international environment.

Your key responsibilities:

• Trade Support & Control
  Validate and monitor daily trades across multiple asset classes (FX, bonds, equities, derivatives, funds), ensure accurate booking, and manage the full trade lifecycle (confirmations, settlements, corporate actions).
• Operational Risk & Controls
  Perform daily controls to ensure data quality and regulatory compliance, identify and escalate operational incidents, and contribute to process improvements and automation initiatives.
• Position & Cash Reconciliation
  Analyze and resolve breaks in collaboration with Back Office teams, validate cash movements, and ensure timely settlement.
• Reporting & Performance Monitoring
  Produce operational reports, support regulatory reporting, and monitor KPIs linked to the operational environment.
• Collaboration & Stakeholder Management
  Act as a key contact for the Front Office and work closely with Risk Management, Compliance, Back Office, and audit teams.

Your profile:

• Strong team spirit and service mindset
• Risk‑aware and compliance‑oriented
• Excellent communication skills
• Strong analytical, synthetic, and writing skills
• Well‑organized, autonomous, proactive, and adaptable
• Solution‑oriented approach
• Comfortable with MS Office tools (Excel, Word, PowerPoint, Outlook)

Your background:

• Degree in Economics, Banking, or Financial Services
• A first experience in banking or customer services is an asset
• Proficient in English and French (mandatory)