Privacy Compliance Manager

ING Australia is looking for an experienced Privacy Compliance Manager to join our Compliance team and help safeguard the privacy and data rights of our customers across Retail, Business Banking, Wholesale Banking Technology and Operations.

As a Privacy Compliance Manager, you’ll be the trusted advisor supporting our Data Protection Officer (DPO) to ensure ING meets its obligations under the Australian Privacy Act, Australian Privacy Principles, GDPR (where applicable), and ING’s internal global privacy frameworks. You’ll play a critical role in embedding strong data protection practices across the business from advising on privacy queries and data breaches to challenging risk assessments, uplifting processes, and driving a culture of privacy‑by‑design.

If you’re passionate about protecting customer data, influencing better decision-making, and navigating evolving privacy regulations, this is your opportunity to make a real impact.

Ready to make an impact?

What you’ll do

• Support the Data Protection Officer to ensure ING meets its obligations under the Privacy Act, APPs, GDPR (where applicable), and ING’s global policies.
• Act as a key point of contact for privacy queries across Retail, Business Banking, Wholesale, Technology and Operations teams.
• Provide expert advice on individual rights requests, complex customer complaints, and matters escalated to regulators or external dispute bodies.
• Challenge and review personal data processing activities, including Privacy Impact Assessments (PIAs), outsourcing risk assessments, and data retention practices.
• Assess suspected data breaches, advise on regulatory notifications, and support remediation activities.
• Interpret and advise on ING’s internal privacy frameworks, including GPDP and GDPP.
• Monitor and independently test controls, processes, and systems to ensure ongoing compliance with privacy obligations.
• Review vendor and third‑party arrangements to ensure appropriate data protection requirements are met.
• Develop and deliver privacy and data retention training and awareness sessions across the business.
• Prepare regular reporting for local and global leadership teams.

What we’re looking for

• 3–5 years’ experience + in data protection, privacy compliance, legal advisory or related fields, Financial Services is preferred but is not mandatory.
• Strong understanding of the Privacy Act, Australian Privacy Principles, and working knowledge of GDPR.
• Experience with privacy risk assessments, PIAs, data breach management, vendor due diligence, and privacy governance frameworks.
• Familiarity with (or desire to learn) AI governance, security, and broader IT ecosystems.
• Strong stakeholder engagement skills with the confidence to challenge, advise, and influence across business units and senior levels.
• Excellent analytical, problem‑solving, and communication skills with the ability to translate complex privacy laws into actionable business guidance.
• University degree in Law or a related field; privacy certifications (e.g., CIPP, CIPM) highly regarded.
• Collaborative, proactive, and comfortable navigating ambiguity in a fast‑paced environment.
  

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT Day to volunteer on approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. 

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. 

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  

Sound like the kind of place you’d feel at home? We’d love to hear from you. 

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Need more?
Contact Mark Montgomery on mark.montgomery@ing.com

Applications close Monday 13th April 2026

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

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