Intern - Data Scientist

Data Scientist – GenAI Chatbot (Fulltime/Amsterdam)

Are you ready to shape the future of banking? As a GenAI Chatbot Security Research Intern at ING Bank, you’ll dive into the rapidly evolving field of AI security, exploring how to protect next‑generation conversational banking experiences. You will investigate vulnerabilities such as prompt injection, jailbreak techniques, and other emerging threats in GenAI models that power our customer-facing chatbots.
This internship puts you at the intersection of AI innovation and financial security - a unique chance to safeguard one of the most transformative technologies in banking.

The team
The Data Scientist – GenAI Chatbot will join our Chatbot team that consists of domain experts, Data analysts and Machine Learning engineers. In our joined objective to increase the helpfulness and to set the best customer experience via chat, we are constantly on the move and strive to improve our channels every day.

Roles and responsibilities
As a GenAI Chatbot Security Intern, you will play a key role in understanding, identifying, and mitigating security risks in modern AI-driven banking assistants. This includes:

• Research emerging security threats to GenAI chatbots, with a focus on prompt injection, jailbreak tactics, model manipulation, and adversarial inputs.
• Design and execute experiments to evaluate how GenAI models behave under different attack vectors.
• Develop methodologies and testing frameworks to systematically detect and measure model vulnerabilities.
• Collaborate with engineers and security experts to translate research insights into actionable improvements for our chatbot platform.
• Propose mitigation strategies that protect customers and safeguard conversational banking integrity.
• Communicate findings clearly, both in technical documentation and in presentations to relevant stakeholders.
  

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

What we are seeking for:

• You are an ambitious student of a related Master or bachelor study; Econometrics, Statistics, Mathematics, Artificial Intelligence, Data Science or any other related.
• You’re passionate about providing customers and employees the highest standard of solutions we can offer
• You love to challenge the status quo and propose creative solutions.
• You strive to bring improvement everyday: whether it is in (y)our journeys or in (y)our own way of working. In doing so, you show strong self-reflection and follow-up
• You are fluent in English.
  

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

• Internship allowance of 700 EUR based on 36 hours work week

• Your own work laptop

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Questions?
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

If you have any questions about the position of Customer Journey Expert within the ACNL area, please contact Bas Heemskerk Product Lead and hiring manager for specific questions.

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.