Internship - Data literacy and Learning journeys

Do you want to help build a data literacy environment at ING and enable colleagues to work with data in a smarter and more consistent way? In this internship you will e.g., set up learning journeys and create videos and tutorials that colleagues can use directly in their daily work.

The team
You will join a team focused on data management, data literacy, knowledge sharing and adoption of standards and ways of working. We build one recognisable place where colleagues can find learning journeys, tutorials and supporting content. You will collaborate with subject matter experts, product owners and stakeholders across multiple domains within ING.

Roles and responsibilities
You will work on tangible deliverables that we can scale across the organisation, such as learning journeys and tutorials. For example:

• Set up and structure learning journeys based on personas and user needs
• Translate content into clear tutorial formats and step by step guides
• Write scripts and storyboards for short instructional video
• Create and edit videos and visuals in a consistent style
• Publish and maintain content in the data literacy environment and improve findability
• Collect user feedback and improve journeys and tutorials based on insights
• Contribute ideas for measuring usage and adoption of the content

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you stay curious. Keep learning. Take on responsibility. In return, we will help you become an even better version of yourself.

• You are a Bachelor or Master student in communications, learning design, educational sciences, information management, data or a similar field
• You can make complex information easy to understand for a broad audience
• You work in a structured way and can plan independently
• You have experience creating content such as videos, tutorials or e learning (study or portfolio)
• You collaborate effectively with different stakeholders
• You are accurate and care about quality and consistency

Rewards and benefits
This is a great opportunity to learn from highly skilled colleagues who are experts in their field. You will be part of the team and learn a lot, not only about your area and the bank, but also about yourself and whether this culture fits you.
You will also benefit from:

• Internship allowance of 700 EUR based on a 36 hours work
• Your own work laptop
• Hybrid working to blend home working for focus and office working for collaboration and co creation
• Personal growth and challenging work
• An informal working environment with innovative colleagues
• During your internship at ING you must be enrolled at a Dutch educational institution.

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Questions?
Contact the recruiter attached to this vacancy. Ready to apply? Upload your CV and motivation letter via the Apply button.
Contact: Wesley in der Maur (Wesley.in.der.Maur@ing.com)

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.