Senior Business Analyst - PI Tribe Growth

Will you help us shape the strategy of a market-leader bank?

As a Senior Business Analyst in the Strategy & Reporting Team, you’ll be at the centre of shaping the long term direction of the Private Individuals domain. This is your chance to dive into deep strategic discussions, connect the dots and turn insights into action.
If you’re passionate about empowering others, thrive on collaboration, and want to leave a lasting impact in a dynamic, innovative environment, this is the role where your ideas will truly resonate.

The team
At ING, our ambition is to become Europe’s leading mobile bank. Within the Tribe Growth, we use data and customer insights to continuously improve our services and align them with what customers truly need. We make ING increasingly customer-centric and ensure that data plays a central role in our decisions and strategies.

The Strategy & Reporting team aims to:

• Dive the Private Individuals strategic narrative
• Support key strategic initiatives
• Define, monitor and challenge progress on Objectives and Key Results
• Set the standard for self-service and steering reporting for local and global clients

As our Senior Business Analyst, you’ll be co-responsbile for shaping and realizing the strategic narrative that connects teams across the Private Individuals domain. You’ll help deliver our strategy into practice through collaboration on key projects, from data to decisions and full delivery.

Your role and responsibilities

As Business Analyst / Consultant at the Strategy & Reporting Team you are mainly responsible for:   

• Taking part in shaping the strategic narrative of Private Individuals and Tribe Growth and contributing to its execution
• Strengthening key projects in cooperation with our Data Analysts
• Providing data-driven insights (ad hoc and cyclical) to stakeholders to track delivery of strategic priorities and OKRs
• Monitoring the wider competitive environment as well as analysing internal reports and data to attract attention to relevant trends and opportunities
• Acting as a linking pin with various stakeholders, teams and domains
• Support in business management activities and strengthen the way of working within Tribe Growth and the PI organisation

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

What we are looking for:

• Masters degree (specialization in the financial sector is a plus)
• 5+ years of relevant experience in a similar role, preferably at a large financial institution and/or consultancy firm
• Excellent analytical skills, conceptual thinking, ability to “connect the dots” and communicate results;  
• Ability to cooperate with many different teams & profiles (including senior management), understanding the mindset and position of each of them
• Experience in projects and/or roles connected to crafting and delivering the strategic direction of large organizations. Experience in delivering data-driven insights, project and stakeholder management is a big plus.
• Excellent command of PowerPoint (including complex storytelling) and Excel.
  Ability to leverage GenAI tools in the workflow is a plus
• Good work ethic, independence, accountability, integrity, discretion and ability to deal with sensitive topics
• Strong communication in English

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.