Facility Service Expert II

Help us keep an inspiring, safe and efficient workplace running smoothly. If you enjoy turning building needs into seamless daily experiences and finding smart ways to save cost, energy and time, this role is for you.

Role summary

You will manage day to day facility operations that include maintenance, vendors, space and safety so our colleagues can focus on work that matters. The role blends hands on problem solving with data informed planning and close collaboration with HR, IT, Security and Procurement to deliver a great employee experience.

What you will do

• Facility operations and maintenance: coordinate repairs and preventive maintenance for HVAC, plumbing, electrical and general needs, manage cleaning, hygiene and waste

• Space management: optimize seating and space, coordinate moves and changes

• Health, safety and compliance: ensure fire safety, evacuation readiness and regulatory compliance, conduct safety audits and manage risks with the company doctor and external health and safety consultant

• Office infrastructure and projects: maintain furniture and equipment, plan renovations and improvement projects

• Budgeting and cost control: develop and manage facility budgets, identify cost saving opportunities in energy and vendor management

• Environmental and sustainability: monitor and reduce energy consumption, promote recycling and resource conservation

• Employee support and experience: run a responsive facilities helpdesk, ensure a clean, safe and comfortable environment

• Stakeholder and vendor management: partner with HR, IT, Security and Procurement, evaluate vendor performance, track SLAs and enable cross functional project delivery with clear expectation management

What you bring

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even better version of yourself.

• Bachelor’s or master’s degree in a relevant field and 4+ years of experience in similar areas

• Knowledge of HVAC systems, building automation and safety protocols

• Strong knowledge of facility management processes and ability to develop new and innovative workflows

• Excellent Microsoft Office skills and attention to detail

• Strong analytical thinking, problem solving, planning and decision making

• Excellent verbal and written communication in Turkish and English

• Strong stakeholder management and relationship building skills aligned with ING’s Orange Culture values

• Ability to collaborate effectively with internal teams and external partners with a proactive, solution-oriented mindset and strong ownership

What we offer at ING Hubs Türkiye

At ING Hubs Türkiye, we believe that your work should be fulfilling in every way. Here’s what you can expect when you join our organization:

Be Yourself, Be an ING'er

Welcome Leave:Enjoy 14 days of welcome leave, even in your first year

Career Opportunities:Self driven career paths where you shape your journey

Personal Growth:Challenging work and continuous development opportunities

Dynamic Environment:Informal, vibrant atmosphere with innovative colleagues

Innovation Culture:Share your ideas and explore PACE methodology

Global Exposure:Join global projects and expand your career opportunities

Communication and Celebrations:Activities that promote a friendly workplace

Health Care:Comprehensive insurance for you, spouse and children

Private Pension Plan

Meal Card

Transportation Allowance

Multisport Membership

English Language Development Support

About ING

With operations in around 40 countries and a global team of 65,000 people, ING offers opportunities for those who want to create impact with integrity while working with progressive, diverse and supportive colleagues. Join us.

About ING Hubs and ING Hubs TR

ING Hubs delivers scalable, digital and efficient services across ING globally. ING Hubs Turkiye is part of this network and provides borderless services from our Istanbul offices. We value strong work ethics, knowledge sharing and flexibility. Let’s meet.

Equal opportunity:Don’t meet 100% of the qualifications? Don’t let that hold you back. Studies show men apply at 60%—you’re just as capable. Apply today!