Transaction Monitoring Team Lead

You will lead a team of approximately ten people performing Transaction Monitoring (TM) investigations
covering money laundering, terrorist financing and tax evasion and will be accountable for the quality
and timeliness of your team’s output. As a subject matter expert, you will provide quality checking,
coaching and support, helping team members to develop and grow.
You will need to be flexible in your day to day planning and execution given the dynamic demands on
this team for resource allocation. Through your leadership, you will maintain high levels of engagement,
strong team spirit and commitment to continuous improvement and quality.
You will ensure your team members:
•Perform risk-based investigations on complex TM alerts and cases, identifying activity that
could be indicative of money laundering, terrorist financing and tax evasion, following ING’s
Global Standard TM Investigation Process and Procedures, in accordance with their respective
roles and job descriptions, to consistently high and continuously improving standards.
•Maintain the primary their focus on the quality and effectiveness of investigation, whilst also
ensuring that their work is completed in a timely fashion.
You will also:
•Develop expert understanding of ING process and procedures.
•Have expert knowledge of how to identify, analyse and understand money laundering, terrorist
financing and tax evasion “red flags” and typologies as well as strong understanding of
regulations and industry leading practices in conducting TM investigations.
•Manage the Quality Check (QC) process ensuring that QC is done appropriately and in a timely
fashion on team output, conducting QC yourself and allocating QC activities to senior
investigators as appropriate, recording and tracking results for performance management
purposes.
•Work flexibly and dynamically given the fast paced demands of a global system implementation
and make priority calls on resource allocation
•Consult and collaborate with other Team Leads striving to develop your own leadership skills
and helping others with theirs, adopting and sharing best practice, techniques and knowledge
over time.
•Give and take feedback constructively, actively supporting team continuous learning and
development and training initiatives, driving continuous improvement in both your own team
and that of the broader organisation.