First Line Controls & Risk Support Expert
The resource will join the COE Strategy and Business Effectiveness, in the First Line Controls & Risk Support team dedicated to performing first-level controls to monitor the operations of distribution networks in order to intercept any abnormal behaviors and operations. Additionally, they will support the second lines and the business in risk management.
Key Responsibilities:
Analyze and investigate the operations carried out by distribution networks through the use of monitoring tools (anomaly indicators) in order to intercept abnormal behaviors and operations related to the activities performed and, if necessary, the various company functions in case of need for further investigation.
- Collect and analyze information flows from different areas of the Bank to expand the information set available to ensure effective monitoring of the networks.
- Contribute to the continuous updating and maintenance of monitoring tools and, more generally, the control system with the support of the second lines.
- Prepare and update first-level control procedures on distribution networks.
- Prepare the necessary documentation to periodically inform the relevant corporate bodies about the results of monitoring and remedial actions taken.
- Carry out investigative activities in response to reports of abnormal operations or behaviors directly or indirectly related to subjects belonging to the distribution networks, or in response to risk elements that emerged during periodic monitoring activities.
- Support the Manager in relations with corporate bodies or disciplinary committees.
- Extract data related to daily control activities.
- Constantly analyze controls to improve effectiveness and designs new controls.
- Issue and event management
Educational/Professional background:
- University degree in Finance, Business Administration or Economics.
- Work experience: 3-5 years in similar roles
- Banking background desired (experience in international banks or distribution networks is an advantage)
Skills required:
- Excel – Advanced (PIVOT, XLOOKUP, COUNT. IF, GRAPH CONSTRUCTION)
- PowerPoint – Intermediate\Advanced
- SAS – Basic/ Intermediate (is a plus)
- Power BI – (is a plus)
- Access – (is a plus)
Our preferred candidate:
- Excellent collaboration skills and the ability to work transversally in teams belonging to different geographical and functional areas able to communicate to all levels of the organization - board level to operational level
- Investigative attitude and in-depth knowledge of different control methodologies
- Proactivity and ability to always face new challenges in complex and constantly evolving environments
- Well organized and flexible - capable to define priorities and cope with a changing environment
- Has good interpersonal/team working skills
- Eager to learn
- Fluent in English
- Accurate with numbers
Working conditions: Full Time
Duration: Permanent
Location: Milan (hybrid)
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now!
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
• Super flexible smart working
• Competitive base salaries and performance based bonuses
• Diverse cultures & Innovative mindsets
• International Environment
• Commitment to sustainability
• Lots of training development opportunities to help you grow
• Lots of moments dedicated to physical and mental well-being
• A special day off when it is your birthday: we call it #doyourbirthday!
• And of course we can’t forget: free water & coffee at the office!
Our Commitment
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Questions? Just ask
Sabrina Lenti
En ING queremos que las personas den lo mejor de sí mismas. Tenemos una cultura inclusiva donde todos pueden crecer y hacer la diferencia para nuestros clientes y la sociedad. Apoyamos siempre la diversidad, la igualdad y la inclusión. No toleramos ninguna forma de discriminación, ya sea por edad, género, identidad de género, cultura, experiencia, religión, raza, discapacidad, responsabilidades familiares, orientación sexual u otro motivo. Si necesitas ayuda o algún ajuste durante el proceso de selección o entrevista, ponte en contacto con el reclutador indicado en la oferta. Estaremos encantados de colaborar contigo para que todo sea justo y accesible. Haz clic aquí para saber más sobre nuestro compromiso con la diversidad y la inclusión
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