Team Leader Treasury Operations & Payments

At ING, we’re committed to making banking simple, human, and more enjoyable. We believe in giving people the freedom to focus on what matters most, while we take care of the rest.

Our treasury settlements team, within the wider Treasury Operations and Payments service function has an opportunity for an experienced settlements Lead to coach and develop a team who predominantly looks after Treasury and Wholesale instrument settlements, along with some mortgage settlements.

This is an opportunity to support teams critical to INGs growth strategy, working closely with key stakeholders in a challenging role where your SME experience and leadership skills will be recognised and have impact. If you enjoy developing capability and taking a function and individual team members to new levels, this could be for you.

Ready to make an impact?

What you’ll do

• Responsible for leading, developing the Treasury Operations and Payments Service team

• Oversee operational activities, including team workload distribution and workload priorities, monitoring team productivity, leading team stand-ups among other team workflow tasks

• Reporting (local and global)

• Empowering a culture of continuous improvement and promoting new initiatives

• Promote a strong risk and compliance culture ensuring incidents are identified and reported and investigated in a timely manner

What we’re looking for

• Minimum 3 – 4 years’ senior experience across Treasury settlements and Payments

• Knowledge of market instruments (i.e. fixed income, derivatives, Equities, FX)

• People leader experience, coaching, and experience of delegating and demonstrating leading by lifting others

• Ability to be decisive and effectively managing escalations with stakeholders

• Sound understanding of relevant regulatory requirements and compliance obligations

• Systems experience with MS Office incl Excel and PowerPoint, RBA settlements, swift

• Resilient under pressure, with the ability to effectively manage multiple priorities

What’s in it for you?

• Discounted ING Health Insurance

• An additional Rest Day to support your wellbeing

• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply  

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Talent Advisor name and email: gail.cunningham@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close: 17th July 2026