APAC People Services Lead

REQ-10095147
22/05/2025
HR Expertise
Taguig, Philippines
ING Hubs

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Join ING as a APAC People Services Lead (Director Level)

You will take on these key responsibilities:

Oversee and steer all HR EX-improvement initiatives in all APAC markets and in Hubs PH
Oversee and steer all improvement actions on the development of new service channels in cooperation with CPS and Tech teams
Functionally lead the local people service delivery (including payroll) on all markets in APAC including all relevant responsibilities as functional lead for performance management, compensation and succession planning.
Identify efficiencies in all local PS teams in terms of automation, digitization or organizational restructuring and supports the budget and DP provision in alignment with Country HRDs and GHR peers
Works closely together with the head of HR Operations and head of Governance and Transformation in COO People and hubs leaders in CPS to align on quality assurance measures, audit compliance and EX improvement actions to achieve our EX and compliance ambitions for 2025 onwards
Represents COO People as Lead APAC voice on EX in all internal/external publishing (social media, conferences, etc.) – this includes the review and approval of all communication on EX
Will be part of the future COO strategy board together with the COO People MT

In addition to these job responsibilities, as Head of PS – ING Hubs Philippines:

Oversees sourcing and talent acquisition to ensure on time delivery of business requirements
Ensures that HR Non-Financial Risk is managed, with no high risk reported and overdue incidents and
Oversees the Service Delivery in Payroll, Benefits Administration, WD, HR Contracts and Employee Relations

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Chez ING, nous voulons libérer tout le potential de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.