Internship HR Administration

About HR at ING

Our ING “Making the Difference” Strategy is all about empowering people to stay a step ahead in life and business. And it’s important that our Human Resources team can help ING to deliver the strategy. In order to do so, our Human Resources team has a People Vision. We empower our people to perform to their full potential for future and present challenges in ING and beyond.

In order to deliver the People Vision, our Human Resources team is focusing on three strategic pillars: (1) Operational Excellence, (2) Capabilities and Skills as well as (3) Diversity and Inclusion together with Vitality.

In order to deliver the People Vision, our Human Resources team consists of three focus areas: People Services, Centers of Expertise and HR Business Partners. The three Human Resources areas embarked on a major Human Resources transformation program – HR unite - which aims to build an integrated Human Resources team with standardized processes, a single People Information System (Workday), and a dedicated integrated People Services organization. At the same time, all the Global Human Resources teams continue their journeys to evolve and transform, to deliver better services and products to ING employees.

About the team

The Global Head of Vendor Performance and Change Control team oversees all contractual agreements with and financial handling of all external HR related suppliers (vendors) and all ING entities across the globe, that receive HR services. Change Control relates to the continuous improvement process of our services.

About the work-along internship

Within Global Human Resources division, the role of intern supports the Service Management team within the umbrella of Global People Services.We are looking for somebody who have strong hands on, analytical skills, likes to work with numbers and is comfortable in working with ad-hoc tasks. You will be supporting in facilitating seamless interactions with a wide range of service providers and vendors in the industry.

Roles and responsibilities

As you will be operating in a complex stakeholder environment, it is important you can prioritize information and insight needs. You are an energetic, self-motivated person who can work as part of multidisciplinary virtual teams and who can also work independently, think and act out of the box and take accountability.

Key Responsibilities

• Consolidate performance data on our services, and prepare service performance meetings every now and then, monitoring data quality in line with vendor agreements.

• Help with creating handy reports and dashboards using Excel.

• Assist in quarterly charging of services.

• Interacting with a wide range of service providers and vendors in the industry.

• Assist in service onboarding, which requires undivided attention to ensure its availability across all ING branches worldwide, while also adhering to regulatory standards and meeting performance and classification criteria.

Requirements

• You have strong analytical skills and enjoy working with numbers.

• Knowledge of the the key processes of HR functions and finance would be advantageous.

• You can set priorities in a fast-paced environment and escalate issues in a timely manner.

• You are comfortable with ambiguity and high work pressure and can also work to tight deadlines.

• You are hands-on, proactive, resourceful, and willing to go the extra mile.

• Fluent in English (verbal and written) is a must.

• Fluent in Dutch would be an advantage but not a must.

• Proficient in Excel is a must.

• You are currently enrolled in a Dutch educational institution (HBO / WO) in the fields of Finance, Business Administration, HRM, Psychology, or a similar background.

• You are fully available to help the team during your internship for a period of 6 months (max.)

• The goal is to gain work experience in an international environment, not to write a thesis.

We offer you:

• Full time market based internship fee

• Access to training and learning through our internal ING Learning Centre

• Travel compensation, public transport fully reimbursed on office days

• Gaining work experience in a global, professional, and dynamic organization

• Flexibility to work from home and the office in Amsterdam

• Our internal events

Ready to apply?

Use the link below to upload your motivation letter and CV.

Important to know: To be able to do an internship at ING, you must be enrolled at a Dutch educational institution throughout your internship.

About our internships

Every year, more than 500 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship). Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career