MBO/HBO work along Internship IT Communication and Community management

REQ-10095734
08/05/2025
Trainee
Amsterdam, Pays-Bas
ING Bank

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Are you up for a challenge?

Then help us activate and grow our ambassador community for the digital workplace at ING! Our ambassadors are voluntary employees throughout the ING organisation in the Netherlands and other countries where ING is stationed.

The ambition and purpose of these ambassadors is to help their colleagues use the continuously changing digital workplace to the max by giving tips how to work smarter and optimise collaboration. We feed them with knowledge through training, events, and continuous sharing on the online community.

The team

Who are we? We are Global Workplace Services: the department that is responsible for the delivery of IT-related workplace products and services to ING colleagues worldwide. Think computers, Wi-Fi, software, telephones, and of course the support for all of these.

Roles and responsibilities

We are looking for a communication and online community ‘animal’ who loves to provide continuous support and inspiration on the online community and who is creative in trying out new ways to help activate and involve our ambassadors. Are you that proactive intern who wants to learn the ropes in a diverse and dynamic setting?

If so, you will be part of our ambassadorprogramme team for at least five to six months, starting preferably in June 2025. You will be supporting us with creating communication towards our ambassadors about new initiatives, updates and learning opportunities.

You will also be in charge of maintaining and activating the online ambassador community by: sharing knowledge and tips which will be provided to you; looking for inspiration and examples online how ambassadors can improve their knowledge sharing; checking for good examples within the community and help this ambassador to share their insights with other ambassadors; helping with organising the monthly global ambassador update and knowledge sessions and once a year a global event. There will be lots of space to try out new ideas and grow this community both in enthusiasm and numbers. Workplace Services is a uniquely pivotal ING department where no day is the same.

What you’ll be doing

Create communication for different channels to reach our ambassador community, like community posts, mails, and the SharePoint site.

Watch over the online ambassador community and collect answers to support the ambassadors.

Stroll the internet for interesting articles, documents, and examples how ambassadors can share their knowledge proactively with their colleagues.

Create new initiatives to keep the ambassadors involved and enthusiastic and have them share their experiences with the other ambassadors.

Perform on goings tasks on a weekly base like onboarding new ambassadors, giving them access to our ambassador community and SharePoint site, sending out the welcome mail.

Help organising online and off-line events for the ambassadors to share knowledge and experiences.

Write a newsletter for the ambassador community every month.

Help promoting the ambassador programme to grow in the different ING countries.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

You are an MBO or HBO student in the field of journalism, communications, languages, or related studies.

You love to create crips and inspirational messages within the spirit of the ambassador programme and the ING brand guidelines.

You love to manage the online communities You have affinity with IT and the latest (cross media) technologies.

You are independent, ambitious, and result driven.

You are pragmatic, proactive, and you enjoy coming up withnew ideas.

You work in an accurate and structured manner.

You are an enthusiastic team player.

You are fluent in English.

Being fluent in Dutch gives you extra credits.

You study and live in the Netherlands.

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

• Internship allowance of 700 EUR based on a 36 hours work week

• 32 hours/week internship for five to six months

• Your own work laptop

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Questions?

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

IMPORTANT: please hand in your CV and a motivation letter when applying for this internship. Applications without a motivation letter will not be considered.

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.

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Chez ING, nous voulons libérer tout le potential de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.