Product Manager DRM @ ING Hubs Ro

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work.

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you? 

The Mission

At Core Banking Domain we are responsible for the delivery of core banking solution to our customers within ING world, while driving the execution of our strategy & enabling countries to execute CB transformations.

Our ambition is to promote the evolution of our core banking into a modular and scalable landscape that is more adaptable than today. Part of this strategy, we aim to build a product-agnostic business application (DRM) that can provide Disbursement and Repayment Capability across all Lending Products.

As Product Manager for DRM, your responsibilities spread around the entire life cycle of the DRM (the product), starting from vision and strategy, defining the product roadmap to planning and overseeing the product delivery (development and support activities). You have end-to-end view on purpose and ultimately the realization of the work, making sure promises are kept, maximizing the value delivered to the customers, while adhering to legal, risk and compliance requirements of the bank. 

Your Day-to-Day Activities

• Build excellent relationships with stakeholders, to properly understand the business vision and strategy, their detailed needs and establish realistic delivery and support objectives;
• Delivers customer-centric solutions. For example, uses customer feedback and data to drive continuous improvement; creates an environment in which team members feel a strong sense of ownership and accountability toward creating the best possible customer experience;
• Build own vision and roadmap, based on customer needs, technical improvements and domain long term strategy;
• Clearly articulate and document the product/concept definition and its value, elaborating pricing models and preparing the roadmap for product development & adoption. Share outcome with squads, stakeholders, identify & align dependencies, work closely with Solution/Domain Architects;
• Define product metrics and performance KPIs and use these product insights to make decisions and further improve the product/service;
• Align the priorities with the stakeholders and make sure they’re visible to the delivery team, as well;
• Ensure purpose and clarity for the squad, share vision, strategy and value (why);
• You are accountable for effective backlog management: create, prioritize and update the backlog, and make sure it is properly refined. Assist with the elaboration/refinement of the requirements to ensure they are granular enough for the squads to deliver within a sprint; 
• Updates stream roadmap timelines due to changes in sprint plannings after discussion with project lead;
• Organize all delivery and support activities to ensure the SLAs and KPIs agreed are met;
• Create short term forecasts based on squad performance / velocity;
• Continuously take initiative to improve the way of working (WoW) and the collaboration with / within your squad. You frequently align with the Chapter Leads, the IT Area Leads and other Product Managers;
• Participates to Core Banking Services product owners’ meetings / workshops / alignments;
• Drive the squad in an Agile environment. Host/manage Agile ceremonies, such as stand-up, sprint planning, review and retrospective, focusing on deadlines and goals of the product and product release plan; lead POCLAC meetings;
• Offers feedback and aligns with the chapter leads for the appraisal of people in the squad. 

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).