Chapter Lead DevOps | Digital Business Banking @ING Bank

Discover ING Bank

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

As a leader in the DevOps engineering community, you will play a key role in the continual advancement of our engineering practices through practices such as Agile and Continuous Delivery and your main mission is to enable your engineers to grow their mastery and get better in what they do every day by using industry best practices.

Your tribe, Digital Business Banking delivers the front as well as the backend for the ING Business Banking internet and mobile application. You will work on multiple and various projects (local and global road mapping) in the area with the scope to implement the IT strategy of the tribe and evolve the existing technical ecosystem by building a strong and secure DevOps foundation for the digital Business Banking channel.

As an IT Chapter Lead

· Lead, motivate & mentor the team and be the team representative;

· Inspire and encourage your Chapter members to develop themselves, providing them coaching on both the professional as well as the personal level;

· Create a culture in which employees take responsibility, help each other to be successful and always remain a step ahead;

· Contribute to the technical roadmap and evolve the technical capabilities in the area;

· Continuous improve the delivery process by learning and adopting latest trends in automation, security, resilience and reliability;

· Collaborate and partnership with other Chapter Leads, Product Owner, Architect and other roles in the bank to oversee the future developments and their deliverables.

Your day to day

As an Engineer Chapter Lead, you are responsible for leading and inspiring engineers in your team, for delivering the CI/CD pipelines, automation, tooling, resilience and security necessary for smooth feature delivery of our applications and for being the tech partner of the Product Owners in the projects across the area.

· Recruit, build & lead the team, motivate & mentor the team and be the team representative;

· Performance and career path management for members in your team;

· Create a culture in which employees take responsibility, help each other to be successful and always remain a step ahead;

· Role model in the development of your own capability across industry trends, technologies, methodologies, and behaviors;

· Develop financial and people resource plans for the area, ensuring resources are in place and operating effectively within the technical discipline;

· Handle delivery – identify, manage and escalate delivery issues and risks;

· Handle delivery – lead projects within the area like POCs, technology upgrades etc;

· Support the applications in production environment that are under your team’s portfolio;

· Together to your chapter:

• Design and build the CD pipelines services following industry best practices
• Engineering solutions which are highly secure, performant, and maintainable
• Design, Develop and Implement continuous improvement processes through automation
• Define and implement Site Reliability Engineering (SRE) concept into operations
• Automate relentlessly: Deployments, Operations, Regression Testing (Functional, Performance, Security).

· Be aware of requirements and underlying feature requests, recommend alternative technical and business approaches;

· Contribute to the implementation of the tech strategy. Translate the strategy in terms of the Chapter;

· Champion effective adoption of continuous delivery methodology, practice, and attitudes / mindsets.

What you bring to the team

· You are customer-focused and communicative, and enjoy working as part of a team

· You work in a meticulous and structured way

· Strong capabilities to build internal confidence in a situation of constant change

· Strong analytical thinking - ability to diagnose and resolve ambiguous problems

· Strong resilience, constructive and collaborative mindset

· Willingness to continuously improve technical skills

· You have excellent problem-solving skills and passion for and the ability to redesigning processes

· Strong technical leadership skills, including coaching, consensus building, and ability to effectively manage competing priorities

· Preferred experience in leading DevOps teams or managing application development, software delivery lifecycle, and/or infrastructure development and administration

· Good understanding of Software Architecture and security

· Experience in Technical leadership of delivery for significant software projects

· Extensive experience with continuous delivery, continuous integration, code quality (tools like: Azure DevOps, Jenkins, Ansible, Docker, Kubernetes, Sonar, Scheduling tools, Linux, Service Now, Selenium, Cucumber)

· You are familiar with Monitoring solutions (Kibana, Grafana, PDC)

· Knowledgeable on both Windows and Red Hat operating systems.

What we offer

• Impactful work in a fun and collaborative environment;
• Open-concept offices designed for both team work and relaxation;
• Corporate events and social gatherings;
• Hybrid way of working with flexible working schedule and short week options;
• Monthly budget on Benefit platform;
• Extra annual leave days depending on the total length of working experience;
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications;
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments;
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.