Senior NFR Specialist (Operational Risk Management) @ING Hubs Romania

Discover ING Hubs Romania

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Formerly known as ING Tech, as of 2022 we provide borderless services with bank-wide capabilities under the name of ING Hubs Romania and operate from two locations: Bucharest and Cluj-Napoca.

With the help of over 1600 engineers, risk, and operations professionals, we offer 130 services in tech, non-financial risk & compliance, audit and retail operations to 24 ING units worldwide.

Our tech capabilities remain the core of our business, with more than 1300 colleagues active in Data Management, TouchPoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. Work ethics, honesty and knowledge sharing are key to our teams and we’re always looking for like-minded people 

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

• At ING, software and soft skills are equally important | 78% of our IT colleagues agree

The Mission

Operational Risk Specialist role in the organization is to monitor, challenge and advise and train the 1st Line of Defense (LoD) owners in their task to manage the non-financial risk. 

Our mission is to support ING to conduct new and sustainable business activities while staying safe and compliant in a changing environment for both the Hub and its business partners.

Your day to day

• Assesses and monitors the implementation and embedding of global policies, processes, and control standards and, if applicable, align these obligations with local legislation. In order to support and monitor business management’s control of risks in adherence to the risk appetite;
• Objectively challenges the execution of the controls and coordinates the reporting of the observed effectiveness of the controls executed by 1st LoD;
• Advises local management on NFR related activities;
• Provides risk knowledge and training on the non-financial risk management processes (risk identification and assessment, risk mitigation and issue tracking, events reporting, controls testing, etc.), ensures completeness of risk identification & assessment outcome, ensures and monitors data quality in ORM application (iRisk);
• Advises and challenges the risk assessments performed by the 1st LoD, monitors comprehensiveness and quality of execution. Adequately challenges the NFR risks identified by the 1st LoD owners for the new/ changed/ processes/ systems during the risk assessment process;
• Provides risk advice and monitoring for the non-audit issues - including challenging, advising, and approving on the management response, risk rating, target date, etc. proposed by the Issue owner;
• Challenges and advises on the local Control FLM (1st LoD) Plan and monitors the quality and completeness of NFR Control identification, monitoring, and evaluation in iRisk;
• Advises, challenges, and monitors 1st LoD, as part of the Internal and External Event management process;
• Coordinates NFRD alignment, pre-discuss NFRD input, trends, major events, draft and formal approve the NFRD report;
• Works closely with non-financial risk functions (IRM, Compliance) to provide an integrated approach to risk management, to identify and address cross-border implications of issues and events, to identify significant non-financial risks and risk mitigation actions and to share best practices and lessons learned;
• Communicates regularly with the functional line Operational Risk Expert in head-office on significant Operational Risk Management issues, internal / external events, best practices, and lessons learned.

What you’ll bring to the team

• Experience: Minimum 5 years of experience in operational risk or similar fields (e.g., Risk, Compliance, Audit);
• Foreign languages: Fluent in written and spoken English;
• Education: University degree.