KYC Front Office Expert

KYC Front Office Expert

Your role & work environment

Within ING WB Luxembourg (FI, CSC and REF) there is an opening for a KYC Front Office Expert.

In order to facilitate the services to our clients and to ensure a safe and compliant bank, which is able to operate efficiently the Front Office Regulatory Support will support relationship managers and product specialists with taking care of regulatory and operational tasks. You will work together with other departments and colleagues located in different geographies. You will report to the Transaction & Regulatory Expert Team Lead in Luxembourg.

Your key responsibilities

• Being the first point of contact for regulatory driven requests
• Leading the KYC processes of existing and new ING clients including CRS/ FATCA reviews
• Drive the KYC process by liaising with the Customer Due Diligence (CDD) analysts and experts,  and clients, gathering CDD evidence and tracking CDD deadlines
• Follow-up on actions taken within ING with regard to the review processes
• Managing data input, maintenance and accuracy of ING’s (CRM) systems
• Liaising with the Finance department with respect to management information and data quality
• Implementing and updating policy & regulatory driven processes and subsequent remediation plans
• Other activities or projects to support commercial activities

We look for

A colleague with a talent for taking it on and making ithappen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are comfortable with policies and regulations and able to manage complex processes with multiple stakeholders and deadlines.

As a KYC Front Office Expert you will also need:

• Excellent written and verbal communications skills in English
• Accurate and results-oriented professional with profound communication skills
• Solid computer skills, mainly Microsoft office and ING applications
• Preferably familiarity with financial products, compliance, KYC, wholesale banking or financial institutions

We offer you

• A very stimulating & exciting job in a market which through its diversity offers multiple opportunities to drive and contribute to various strategic Wholesale initiatives
• Steep learning curve
• An opportunity to acquire in-depth knowledge of the ING Wholesale organization, experiencing different cultures and Agile way of work whilst expanding your network.
• Both local and international candidates are welcome.