Relationship Manager - Team Lead

REQ-10104042
19/01/2026
Client Management
Luxembourg, Luxembourg
ING Bank

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As a Relationship Manager - Team Lead, you will be part of the Sales function of the ManCo and you will perform the following tasks:

Development and maintenance of the distribution network
•   Manage the commercial relation with countries/clients (main task);
•   Negotiate agreements with the distributors and/or local (paying) agents;
•   Be the point of contact of distributors and organise communication/meetings with them;
•   Stay up to date with best practices and industry trends impacting the distribution.

Oversight of distributors (ING Network)
• Perform the initial and/or ongoing due diligences on distributors and other service providers related to the distribution;
• Obtain, review and analyse the KPIs from distributors.

Fund information and marketing materials
•   Ensure fund information and data is adequately disseminated to distributors and fund info providers;
•   Maintain websites of the ManCo and the funds;
•   Support the Marketing Team with business requirements on (new) commercial/marketing initiatives.

Reporting
• Prepare and produce internal dashboards on distribution activity
• Prepare reports to the Senior Mgt/Board on status of the fund distribution.

Project management

• Be the commercial voice of your client within the ManCo;

• Actively contribute to new projects and products from a distribution and marketing perspective;
• Identify and implement solutions to improve oversight and operational processes.

Given the relatively small size of the team, the Relationship Manager will also have to be a perfect team player.

Knowledge and experience
• At least 5 years’ experience in a commercial function linked to Investment Products (Sales within an asset manager, Banker, Private Banker, Wealth Manager,...)

Skills
•   Fluency in English, (professional), knowledge of French, Dutch, Spanish, Italian, German, Romanian, Polish or any other language is to be considered as a strong asset
•   Excellent commercial, presentation and organisation skills
•   Ability to work multi-tasks
•   Flexible and eager to learn (on the job)
•   Rigorous and good attention to details
•   Sense of responsibility and autonomy
•   Team player with good communication skills (both oral and written)
•   MS Office proficiency (Word, Excel, PowerPoint)

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Questions? Just ask
Elias Noya

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Chez ING, nous voulons libérer tout le potential de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.