DDT - Product Owner

REQ-10058408
18/08/2025
Customer Journey
Makati City, Philippines
ING Hubs

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Détails du poste

·The Product Owner for DDT Compliance develops the product (IT asset, service) vision and defines the roadmap of the product to maximize business value through ordering and prioritization of the Product Backlog under consideration of relevant stakeholder needs.

·Manage demand and drive change management process and backlog for global DDT systems in order to maximise business value with minimal disruption to IT services.

·Collate and conduct initial analysis of change requests, ingestion requirements and ETL jobs according to defined processes; conducting interviews to support the diagnosis of underlying issues and design of single solutions with delivery squads.

·Coordinate Squad work applying Agile WoW methodology, prioritising workflow (product backlog) and ensure squad delivery is completed to the required standards of productivity, quality and timeliness; using performance management systems to monitor and improve delivery of functional and non-functional jobs and features

·Align with IT Service Manager; Feature Engineers and Business Analysts on Service Level Agreements agreed with suppliers and business clients (internal and external)

·Respond to basic issue escalations promptly and appropriately; providing recommendation and steering or gathering approvals from line Management and/or Asset Owners when required (specially in case of conflicts on Timelines, Budget or Functionalities)

·Provide a quality service to counterparts and defined stakeholders, identifying improvement opportunities. Responsibilities may include processing cases, dealing with complex queries and investigating and resolving operational issues.

·Identify improvement to products or services that best meet user requirements, using personal expertise to propose improvements on integrations and process configuration

·Act as 1st Line of Defense on Risk Management on products owned, following the appropriate procedures to assess and support mitigation of non-financial risk

·Actively align with suppliers with respect to innovation and regular updates/releases of the products/systems administrated

·Participate in Governance boards (e.g. Design Authority; Change Control Board) to facilitate decision making on changes and priority setting

·Ensure stakeholder alignment on user acceptance and advice the Asset Owner on change acceptance

Support and enable execution of DDT Compliance objectives; finding harmonised ways to deliver on run activities whilst enabling project implementation.

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