FCP Operations I

A day in the life of a FCP member

● The purpose of the KYC Operations is to keep ING Belgium’s business safe and

compliant with local and international regulations, while keeping a focus on the

easiness and transparency for the client.

● Your day consists of thorough investigations into clients to assess their risk levels

this in line with regulatory and policy standards, this with a high quality and timely

completions of the client’s due diligence requirements, all whilst working closely together with relevant stakeholders within ING.

● The determination of the risk level of the clients is done through reviewing customer

documents, conducting & writing risk assessments, clear and customer focused

communication with customers & customer owners.

● To be successful, you need attention to detail, critical thinking, strong analytical

skills and a good understanding of the regulatory requirements and the FCP Policy.

How to succeed

We hire smart people like you for your potential and for their willingness to grow. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

We are currently seeking a highly motivated and skilled FCP Analyst for Private Banking to

join our team. The ideal candidate will be an independent worker with strong  communication skills, an eye for detail, and analytical abilities. Knowledge of private

banking PI, LE & PEP requirements is beneficial, along with medium CTI proficiency. Based on your knowledge level we will equip you with the necessary training needs to make you a full-fledged analyst in no time. The successful candidate will thrive in autonomy, actively contributing ideas and providing constructive feedback. They will be a team player, collaborating closely with client and relationship managers, demonstrating excellent stakeholder management skills and good interpersonal skills.

Operational excellence is paramount. The ideal candidate will be resilient, solution-oriented,

and adept at handling challenges. They will possess an analytical mindset and be detail-oriented, ensuring accuracy in all tasks.

In addition, the FCP Analyst will excel in complex case management and knowledge

transfer capabilities. They will have a quick comprehension and uptake of policies and

tooling, facilitating seamless integration into the team. As this role demands meeting

demanding KPIs, the successful candidate will share expertise and guidance within his team, receiving input and help from his/her teammembers in return.

Presentation skills and the ability to communicate (improvement) ideas are crucial. If

you excel under pressure and are passionate about driving positive change, we invite you

to apply for this rewarding opportunity. Take the next step in your career and join us as a

FCP Analyst for Private Banking.

Skills Needed:

● Dutch or French and English

● Understanding of PI, LE and PEP client segments

● End 2 End responsibilities

● Strong operational management

● Complex case management

● Medium CTI knowledge

● Excellent written and verbal communication skills

● Good interpersonal skills

● Analytical, detail-oriented mindset

● Knowledge transfer capabilities

As a FCP Analyst for Private Banking you will have the opportunity to:

● Learn about the AML rules for Private Banking

● Collaborate with different stakeholders within ING

● Have exposure in the organisation, both within the FCP family as well as the Private Banking segment

● Be in direct contact with clients and relationship managers

● Will be able to grow as an individual and professional

● Keep yourself up to date on all AML rules

The team

A FCP Analyst plays a crucial role in the full KYC process. What sets a FCP Analyst apart is

their in-depth knowledge of KYC requirements , their ability to effectively manage stakeholder relationships, and their proactive approach to identifying and addressing risks.

In a team setting, a FCP Analyst can contribute by sharing their expertise and insights with

their colleagues, collaborating on complex cases and providing guidance to less

experienced team members. Their involvement, constructive feedback, and team player

mentality help foster a positive and productive work environment.

For the candidate themselves, working as a FCP Analyst provides ample opportunities for

growth and development. By actively participating in team discussions and seeking

feedback from peers and managers, the candidate can enhance their skills and expand

their knowledge base. Additionally, engaging in continuous learning, staying up-to-date on

industry trends, and pursuing relevant certifications can further bolster their expertise and

credibility as a FCP Analyst.

Overall, a FCP Analyst not only contributes to the success of the team but also has the

potential to grow professionally and personally through their work in a collaborative and

supportive team environment.

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

● Personal growth & challenging work with endless opportunities to realise your

ambitions

● An informal, dynamic environment with innovative colleagues supporting your

endeavours

● A progressive and agile way of working, where new ideas are valued ahead of

convention

Furthermore, within the FCP department, you can count on a range of opportunities to

invest in your personal and professional growth with:

● Continuous learning on the job

● ACAMS training and certificiation

● Lifelong learning as part of the Global COO and FCP Academy

● Individual development plan to grow your career