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Circle Lead-1



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Dettagli del lavoro

  • Primary responsibility is to facilitate, support and motivate your CLT members in your Circle
  • Effectively facilitate the transition of your Circle to the One Agile Way of Working
  • Formulate a clear purpose for your Circle based on the client and product strategy (and changing) market conditions; play a crucial role in setting priorities at a Circle level
  • Create, together with the Agile Coaches, high–performing teams and remove impediments; stimulates interaction between people within and outside your domain
  • Accountable for executing risk & control compliance and mitigation of business and operational risks; ensures regulatory compliance across your entire Circle
  • Maintains contacts with stakeholders
  • Responsible for alignment with other CLTs and Squads within the product area
  • Responsible for Continuous Improvement of processes and administration within your Circle with the goal of limiting internal hand-overs
  • Accountable for developing the expertise of the CLTs as a whole and the personal development of the individual CLT members
  • Ensures that the teams in your Circle are doing the right things i.e. are competent and capable and focus on the right priorities in order to achieve their goals
  • Strengthen the ING One Agile Way of Working as a role model while safeguarding the Orange Code
  • You determine – in consultation with the Super Circle Lead – the team structure of your Circle: the CLTs
  • Hierarchical Lead of each Circle that has between 20-55 members (either multi – skilled or homogenous)

Contact Center and Recruitment Administration Circle Lead:

  • Continuously transform and improve contact center and recruitment administration operational strategies and procedures
  • Provide more efficient and effective employee query management and hiring administration support
  • Responsible in leading a team of HR contact center and Recruitment Administration specialist supporting multiple countries
  • Strong background in HR Shared Services operations
  • Preferably with HR Contact Center and Recruitment Administration background.
  • Minimum of 5+ years of people leadership experience
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ING Recruitment team

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In ING vogliamo che le persone possano dare il meglio di sé. Per questo, creiamo una cultura inclusiva dove tutti possono crescere e fare la differenza per i nostri clienti e la società. Promuoviamo sempre diversità, uguaglianza e inclusione. Non tolleriamo nessuna forma di discriminazione: per età, genere, identità di genere, cultura, esperienza, religione, razza, disabilità, responsabilità familiari, orientamento sessuale o altro. Se hai bisogno di supporto o un aiuto durante il processo di selezione o colloquio, contatta il reclutatore indicato nell'annuncio. Saremo felici di aiutarti per rendere tutto giusto e accessibile. Clicca qui per scoprire di più sul nostro impegno per diversità e inclusione.

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