Manager - Operational Risk

About position

Form of employment: employment contract

Location: Katowice (hybrid)

Your duties:

• identify, assess, monitor, and report IT risks at a strategic level, enabling effective dialogue with the Bank’s Management Board and Supervisory Board, including constructive challenge and escalation
• optimize methodologies and procedures related to IT risk management
• collaborate with ING Group and the Bank’s subsidiaries on IT risk topics
• participate in projects related to IT and non-financial risk management
• provide expert advisory and training on IT risk management principles and regulatory expectations
• build and maintain strong relationships with internal stakeholders, acting as a trusted business partner
• lead and develop a team to support departmental strategy and foster professional growth

Our requirements

• university degree in a technical or scientific discipline (e.g., computer science, engineering, mathematics)
• extensive hands-on experience in IT risk management, including deep knowledge of IT infrastructure, cybersecurity, and technology-related risk frameworks
• proven ability to identify and mitigate IT risks in complex environments
• strong ability to assess and credibly challenge the operational IT units in their IT risk assessments and mitigations
• experience in leading and developing teams of technical professionals
• strong analytical skills with the ability to interpret complex technical data, connect facts, and anticipate risk scenarios
• decisive and solution-oriented mindset, especially in dynamic and changing environments
• excellent communication and influencing skills, with the ability to translate technical concepts into business language
• ability to build long-term relationships and collaborate effectively across departments
• fluent English (spoken and written) at minimum C1 level
• professional experience in IT Security / CISO, risk, or audit functions within banking or financial services, with a focus on IT

Preferred Qualifications

• professional certifications in IT risk management or IT audit

We offer

• We invest in development - we offer co-financing for training and courses as well as access to educational platforms: Udemy Business, eTutor, and an internal e-learning platform. We also offer development internships and consultations with career advisors.
• We care about health and safety - we offer a medical package and life insurance for you and your loved ones, access to the Mindgram platform with individual consultations with specialists and webinars. While working at ING, you have the opportunity to join the Employee Pension Program and the Oncological Prevention Program.
• In practice, work life balance means additional days off: "family day" (it's up to you how you use it), days off in the form of rewards and free hours for volunteering or health prevention.
• For parents, we have additional days of maternity and paternity leave and days off for child care, regardless of the limit used by the other parent.
• By joining us, you decide to work in a stable organization focused on comfortable working conditions with a Top Employer certificate. The future is our joint investment - together with ING you can get involved in any initiative supporting ESG and social responsibility.
• You decide what equipment you work with. We provide each employee with the necessary equipment for work, but if you want to work on a laptop or smartphone of your choice, which you will also use for your private purposes, we provide such an opportunity. We offer a refund and discount program on selected purchases.
• We celebrate together and get to know each other during team trips, family and sports events, such as Children's Day, Run Warsaw or sports tournaments.
• Green office spaces for work and meetings, as well as places to relax - all at your disposal.