Business Manager

As a Business Manager, you'll join our PSS Tech team, supporting business operations and helping leadership teams stay focused on delivering value.

You will provide administrative, operational, and coordination support across various business activities while working closely with local and international stakeholders. This role requires someone who is highly organized, proactive, and comfortable managing multiple priorities in a dynamic environment.

Working alongside leaders and colleagues across ING's global network, you'll help drive smooth operations, effective communication, and continuous improvement across the team.

About the Team

You will become part of ING Hubs Philippines, an international organization supporting ING's global business and technology functions. Our teams bring together diverse perspectives, collaborate across borders, and embrace a culture of continuous learning and shared success.

This is an opportunity to work with stakeholders from different countries, build a broad professional network, and contribute to initiatives that support the success of our technology organization.

What You'll Do

• Coordinate and support day-to-day business and operational activities.
• Provide administrative and organizational support to leadership teams.
• Manage calendars, meetings, communications, and documentation.
• Prepare reports, presentations, team communications, and business updates.
• Track action items and ensure timely follow-through on key deliverables.
• Support governance activities, planning sessions, and team-wide initiatives.
• Coordinate with local and international stakeholders across multiple functions.
• Help improve ways of working and contribute to operational excellence initiatives.
• Support team engagement activities and organizational priorities.
• Facilitate effective communication across teams and stakeholders.

What We're Looking For

Required Skills & Experience

• At least 1-2 years of experience as a Business Support Officer, Executive Assistant, Management Assistant, Business Operations professional, Operations Coordinator, Administrative Officer, Business Manager, or a similar role.
• Excellent communication skills, capable of conveying information effectively to various audiences.
• Strong organizational and coordination abilities with keen attention to detail.
• Experience working with multiple stakeholders and balancing competing priorities.
• Ability to work independently and proactively manages responsibilities.
• Excellent collaboration and relationship-building skills.

Nice to Have

• Knowledge of service management processes.
• Experience working in an Agile environment.
• Exposure to project coordination or operational improvement initiatives.
• Experience working with international teams and stakeholders.

What Success Looks Like

We're looking for someone who is:

• Highly organized and detail oriented.
• Proactive and able to work independently.
• An excellent team player who enjoys collaborating with others.
• Comfortable engaging with senior leaders and global stakeholders.
• Adaptable and able to thrive in a fast-paced environment.

What We Offer

• Opportunities to collaborate with international teams across the ING network.
• Meaningful exposure to senior leaders and global stakeholders.
• A culture that encourages continuous learning and professional growth.
• A diverse and inclusive workplace where your ideas are valued.
• The opportunity to contribute to initiatives that enable teams to perform at their best.

Worried about the wage gap? So are we.

Our commitment to pay equity means you'll be valued for your skills, not your gender.

How to Apply

Interested in joining us? Click the apply button on our careers site and submit your application through Workday.

Job Application Safety Reminder

We're seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

• Apply only via official ING platforms. ING uses Workday as its internal recruitment system.
• Applications should be submitted only through our official careers site.
• Check the sender's email carefully. Legitimate communication will always come from@ing.com and/or@myworkday.com.
• ING will never ask for payments or banking details during the recruitment process. If someone requests this information, it is a scam.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.

Do you want to work with integrity, make an impact, and collaborate with progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.