Business Partner

Business Partner (Business Control Specialist)

Background on what ING is about (Generic ING background):

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!

Job Overview (3-5 sentences)

• What is the role about?

Business Partner Services assists entities and global domains owning the control standards in the rollout NFR activities on behalf of the Risk and Control Owners in the 1st LoD, enabling the serviced entities to implement and maintain their control environment.

• Which team or business line is it part of?

ODCR Control Hub

• Who will they be interacting with in this role? Who is this role reporting to?

Business Partner with the senior management team and stakeholders of the different locations and departments and reports to the Business Partner Expertise Lead.

Key Responsibilities (5-10 bullet points)

• What are the responsibilities of this role?
• Provides advice and support to the entities and global domains with regards to 1st line Business Control and/or Non-Financial Risk (NFR) management. This includes amongst others support on risk assessments, risk mitigation & issue tracking, control execution and monitoring & quality assessment.
• Flags and identifies risks and helps in implementing risk-mitigating measures with the management team / stakeholders.
• Serves as an expert point of contact and sparring partner for stakeholders
• Creates balanced risk awareness by making non-financial risk/1st line business control simple and understandable for the entity or local management and others involved
• Coordinates with Control Owners to attain an adequate and effective implementation and execution of controls, including mitigating identified risks in associated relevant business processes.
• Plans and aligns regional or local implementation planning to requirements set from Head Office taking regional and local capacity and requirements into account
• Monitors progress of implementation and reports back to local management and regional/global Risk and Control function including if there are any road blocks to implementation
• Works with centrally identified risks related to Key Controls and be able to facilitate required Risk Assessments within the entities and locations responsible for in line with the NFR Risk Identification & Assessment (RIA) Procedure
• Monitors progress of Risk Assessment completion and reports back to local management and regional/global Risk and Control function including necessary follow ups needed from relevant parties if there are any roadblocks to implementation

Key Capabilities/Experience (3-5 bullet points)

• What are the relevant work experience that the role is looking for? 
• 5+ Work experience in a Banking or Business Control, Risk, and or Internal Audit (within Bank or outside) environment is a must
• Worked in a 3 Lines of Defense environment is an advantage
• Experience in Conducting Non-Financial Risk Assessments is a must, plus knowledge of assessing level of Residual Risk (after mitigating controls are deemed effective) is an advantage
• Must be able to perform varied simultaneous tasks in an environment of medium to high complexity
• Must be able to write and summarize content in a concise and complete detailed output

Minimum Qualifications (5-10 bullet points)

• Indicate the must have and good to have skills that the successful candidate should possess i.e. technical skills, character and people skills, level of stakeholder engagement, educational requirements, certifications, etc. 

  Business Partner (Business Control Specialist)

  Background on what ING is about (Generic ING background):

  ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

  At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

  ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!

  Job Overview (3-5 sentences)

• What is the role about?

• Business Partner Services assists entities and global domains owning the control standards in the rollout NFR activities on behalf of the Risk and Control Owners in the 1st LoD, enabling the serviced entities to implement and maintain their control environment.

• Which team or business line is it part of?

• ODCR Control Hub

• Who will they be interacting with in this role? Who is this role reporting to?

• Business Partner with the senior management team and stakeholders of the different locations and departments and reports to the Business Partner Expertise Lead.

  Key Responsibilities (5-10 bullet points)

• What are the responsibilities of this role?
• Provides advice and support to the entities and global domains with regards to 1st line Business Control and/or Non-Financial Risk (NFR) management. This includes amongst others support on risk assessments, risk mitigation & issue tracking, control execution and monitoring & quality assessment.
• Flags and identifies risks and helps in implementing risk-mitigating measures with the management team / stakeholders.
• Serves as an expert point of contact and sparring partner for stakeholders
• Creates balanced risk awareness by making non-financial risk/1st line business control simple and understandable for the entity or local management and others involved
• Coordinates with Control Owners to attain an adequate and effective implementation and execution of controls, including mitigating identified risks in associated relevant business processes.
• Plans and aligns regional or local implementation planning to requirements set from Head Office taking regional and local capacity and requirements into account
• Monitors progress of implementation and reports back to local management and regional/global Risk and Control function including if there are any road blocks to implementation
• Works with centrally identified risks related to Key Controls and be able to facilitate required Risk Assessments within the entities and locations responsible for in line with the NFR Risk Identification & Assessment (RIA) Procedure
• Monitors progress of Risk Assessment completion and reports back to local management and regional/global Risk and Control function including necessary follow ups needed from relevant parties if there are any roadblocks to implementation

• Key Capabilities/Experience (3-5 bullet points)

• What are the relevant work experience that the role is looking for? 
• 5+ Work experience in a Banking or Business Control, Risk, and or Internal Audit (within Bank or outside) environment is a must
• Worked in a 3 Lines of Defense environment is an advantage
• Experience in Conducting Non-Financial Risk Assessments is a must, plus knowledge of assessing level of Residual Risk (after mitigating controls are deemed effective) is an advantage
• Must be able to perform varied simultaneous tasks in an environment of medium to high complexity
• Must be able to write and summarize content in a concise and complete detailed output

• Minimum Qualifications (5-10 bullet points)

• Indicate the must have and good to have skills that the successful candidate should possess i.e. technical skills, character and people skills, level of stakeholder engagement, educational requirements, certifications, etc.