Portfolio Manager – Digital & Assisted Channels

At ING, we believe in celebrating what makes you unique. Here, you can build a career as individually as your own fingerprint—powered by our global reach, inclusive culture, and commitment to innovation.

As a Portfolio Manager reporting to the Tribe Lead for Digital & Assisted Channels, you’ll play a pivotal role in steering strategic change across the Digital Tribe. You’ll partner closely with the Tribe Lead on tribe‑wide matters spanning strategy, operations, digital initiatives and people‑focused priorities.

You’ll be the Tribe Lead’s key finance and investment partner—overseeing both the BAU (run) budget and the change portfolio, working hand‑in‑hand with Finance, Technology project leads and the Transformation Office to ensure smart, impactful investment decisions.You’ll also lead major tribe‑wide initiatives, bringing structure, governance and momentum to ensure outcomes are delivered successfully

.

Ready to make a genuine impact? Join us.

What you’ll do …

• Act as a trusted partner to the Tribe Lead across strategy, operations and people topics, supporting prioritization, planning, governance, reporting and risk management.

• Help drive a high‑engagement, high‑performance culture in partnership with HR and tribe leadership.

• Lead end‑to‑end financial and investment management for the tribe, including run and change spend, budgeting, forecasting, investment governance and benefits tracking.

• Support business cases, trade‑off decisions and transparent cost reporting.

• Provide senior project leadership for major tribe‑wide initiatives, ensuring clear sequencing, strong stakeholder alignment and active management of risks and dependencies.

• Drive delivery discipline, cross‑tribe alignment and continuous improvement of delivery practices.
  

What we’re looking for….

• 7+ years’ experience in delivery governance, Agile execution and project/portfolio management in complex environments; banking experience is highly regarded.

• Proven ability to balance business management, finance partnering and leadership of tribe‑wide initiatives simultaneously.

• Exceptional stakeholder management and influencing skills across all levels and functions.

• Strong collaboration skills with experience navigating matrixed, cross‑functional environments.

• Excellent communication, people‑centric mindset and problem‑solving skills, with a passion for continuous improvement and customer‑focused delivery.

What’s in it for you?

• Discounted ING Health Insurance.

• An additional Rest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe. We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Saikat Dastidar at Saikat.dastidar@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close on 24th April

#LI-DNI