Business Analyst

At ING, we believe all sustainable progress is driven by people with the imagination and determination to improve their future and the futures of those around them. We empower people and organizations to realize their own vision for a better future.

We are looking for a Business Analyst for a 1 year FTC who will work as part of the Data Privacy & Ethics team within the Data Office at ING Australia. This role is responsible for ensuring business, regulatory and technical requirements are clearly interpreted into language that is easily understood by a various audience. This role will require close engagement with fellow data office team members, internal stakeholders, as well as business SMEs across various domains.

Reporting to the Product Owner – Data Privacy & Ethics this role combines a client focused attitude with analytical skills and result oriented strategic thinking. You will be working with both local regulatory requirements as well as global (as part of the global ING community).

Ready to make an impact?

What you’ll do …

• Work with key stakeholders to build future-state privacy processes.

• Collaborate with risk, compliance, legal, and technology teams to define comprehensive requirements.

• Define and validate local system, interface, and archiving requirements with business stakeholders.

• Partner with Solution Architects to ensure business objectives are met in proposed architecture.

• Ensure requirements are ready for development and implement traceability across the lifecycle.

• Identify process change impacts and provide input to affected stakeholders.

What we’re looking for…

• 3 years’ experience as a Business Analyst in process analysis, requirements gathering, and functional design.

• Strong analytical and critical thinking skills with ability to translate business needs into system requirements.

• Excellent communication and stakeholder management skills to work across business and IT teams.

• Experience in data privacy or data protection and familiarity with risk/regulatory landscape is highly regarded.

• Advanced MS Office skills and proficiency with collaboration tools (Wiki, SharePoint, workflows).

What’s in it for you?

• Discounted ING Health Insurance.

• An additional Rest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe. We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Saikat Dastidar at  Saikat.dastidar@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications closes on 1st Jan 2026

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