ODCR Senior Specialist, Continuity & Resilience

ING Australia’s ODCR team is hiring a Senior Specialist – Continuity & Resilience for a full-time position based at our Sydney office.

As the Senior Specialist – Continuity & Resilience, you’ll support the delivery of ING’s Continuity & Resilience Framework, helping to ensure our critical services remain available during disruption. You’ll work across business and technology teams to support planning, testing, and assurance activities that strengthen ING’s operational resilience.

We’re looking for a hands-on, detail-oriented individual with strong communication skills and a passion for building resilient systems. If you enjoy working in a fast-paced environment and want to grow your career in operational resilience — this could be the role for you

Ready to make an impact?

What you’ll do

• Maintain documentation and support audit readiness across reporting processes
• Support the development and maintenance of Business Continuity Plans and Crisis Management Plans.
• Facilitate business impact analyses, threat assessments, and continuity risk reviews.
• Assist in the coordination of testing, training, and awareness activities across the bank.
• Provide input into operational risk assessments, third-party reviews, and product launches.
• Contribute to reporting for senior risk committees and support audit readiness.
• Participate in uplift initiatives and group-wide resilience projects.

What we’re looking for

• Tertiary qualification in business, finance, legal, or a related discipline, or equivalent experience.
• 4+ years’ experience in Business Continuity, Operational Resilience, or Information Risk Management.
• Background in financial services (banking, insurance, superannuation) preferred, but strong candidates from other sectors will be considered.
• Strong MS Office skills; experience with data tools like SQL, SAS, or Tableau is highly regarded.
• Understanding of IT systems and how they support continuity frameworks is a plus.
• Excellent written and verbal communication skills, with strong attention to detail and stakeholder engagement.

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT Day to volunteer on approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. 

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. 

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  

Sound like the kind of place you’d feel at home? We’d love to hear from you. 

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Need more?
Contact Mark Montgomery on mark.montgomery@ing.com

Applications close Tuesday 11th November

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

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