Philippines Hubs
It's more fun in the Philippines!
ING Hubs Philippines started in 2013 under the name of ING Global Shared Operations, offering in-house processing services for financial markets, lending, and trade and finance services (TFS) to some of ING’s Wholesale Banking branches in Asia.
As of 2024, ING Hubs Philippines counts over 6,000 employees and offers over 286 services to 40 countries in the ING global community, providing Retail Banking operations, Wholesale Banking products, Retail and Banking Tech, Financial Crime and Fraud Prevention, Risk and Finance Services, Data and Analytics, Legal Services, Centralized People Services, and more.
What’s your expertise in the Philippines Hubs?
ING Hubs Philippines has an innovative, unique, and diverse roster of global capabilities and services catering to all 40 ING Locations.
Financial Crime and Fraud Prevention
Know-your-Customer, client risk assessment, customer screening, and transaction monitoring. Keeps the bank and its customers safe, and contributes to socially relevant areas such as Anti-Money Laundering, Counter-Terrorism Financing, Anti-Fraud, Sanctions, and more.
Retail Tech
Where banking and software development come together. The development team behind ING Bank Philippines’ award-winning mobile banking app.
Retail Operations
Contributing to building a smarter, faster, and focused COO Retail organization with focus on core capabilities such as business lending, mortgage, investments and contact center.
Finance Services
Performs crucial Finance work for different ING locations around the world—such as accounting, reporting, financial planning & analysis and reconciliations.
Data and Analytics
The future is data, and our team of analysts, experts, and modelers drive the creation of data policies and frameworks among others to support ING’s journey to becoming a data-driven bank.
Risk Services and Risk Transformation
Responsible for end-to-end regulatory transformation work to ensure adequate and timely reporting on credit risk, liquidity risk, market risk, and non-financial risk for our internal and external stakeholders.
Control Hub
Trusted experts providing quality services such as Key Control Testing, Customer Activity monitoring and Policy Governance.
Compliance Hub
A central solution for ongoing recurrent compliance activities. Offering a coherent and consistent approach towards compliance activities in all jurisdictions with concentrated knowledge and expertise and measurable output/delivery. Keeping ING safe, secure and compliant.
Centralized People Services
Delivers internal administrative and people support services to multiple ING countries and global functions to create a differentiating employee experience.
Wholesale Banking Technology
The global software team behind ING Wholesale Banking, with prime focus on workflow digitization, integration, and innovation.
Transformation
They work with robots (no, not that kind, but close!), have Lean and Blackbelt expertise, among other things. Supporting, transforming, innovating, evolving both from within and beyond ING Hubs Philippines.
Non-financial Risk
Driving non-financial risk management by desire and design throughout the organization, unleashing the power of our data, our risk expertise, and our people to keep the bank safe and sound, and to help drive new and sustainable ways of doing business.
Legal Services
Transaction documentation support for FM APAC, Lending APAC (incl. IBAL), NL, and DiBA), and Procurement (APAC), and Regulatory Monitoring (APAC).
Our People Offer
With ING Hubs Philippines, you can expect challenging and valuable work; you will be called to expand your skills and knowledge through continuous learning to keep you at the cutting-edge of your chosen path, because the work that you do makes a difference to millions of customers worldwide.
You can count on having a collaborative and dynamic environment, with people who are as talented and driven as you are coming together to build an engaging, diverse, and inclusive workplace where great things can happen. We reward performance, and you have every opportunity to carve your own path and grow in the way you are most passionate about.
About ING
We’re proud of our diverse and multinational make-up. Joining the ING team means contributing to a collaborative and inclusive culture, having a flexible way of working, and being part of the positive impact that we strive to make on people and the planet
ING Hubs
ING Hubs are the backbone of ING’s global operations, providing extensive IT and operational services that support the bank’s digital transformation and customer service excellence. Their ambition is to find new ways to drive efficiency and provide superi