INTERNSHIP – Corporate e-Banking Implementation

REQ-10097566
13/06/2025
Trainee
Luxembourg, Luxembourg
ING Bank

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Détails du poste

Duration: 6 to 12 months
Schedule: Full-time
Languages: French is required; English (minimum B1 level) and any additional language are strong assets

Who We're Looking For

Are you currently studying Economics, Management, Finance, or IT, and have a genuine interest in banking and finance? Do you enjoy working with digital tools and want to be part of a team that supports clients in their digital banking journey?

We’re offering a hands-on internship where you’ll assist with the implementation and daily operations of our corporate e-banking application—a key solution for our business clients.

What You’ll Be Involved In

Support the Implementation of e-Banking Solutions

Assist in setting up and adapting e-banking systems for corporate clients
Help manage user access and configuration updates for existing contracts

Contribute to Technical and Administrative Operations

Support the day-to-day management of e-banking platforms
Help ensure smooth and accurate processing of payment flows through MultiLine

Client Interaction & Helpdesk Support

Be in direct contact with clients by phone or email (approximately 60% in French, 40% in English)
Assist clients with updates to their existing setup, such as adding users or adjusting access
Reach out to clients to guide them through migrations to new tools or to provide support in case of issues (e.g. payment errors)
Maintain a professional and service-oriented approach in all client interactions

Why Join Us?

Gain real-world experience in corporate banking and digital implementation
Work alongside experienced professionals who are happy to guide and support you
Be part of a collaborative and dynamic environment where your ideas are welcome

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Questions? Just ask
Francine Bouillon

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Chez ING, nous voulons libérer tout le potential de nos collaborateurs, grâce notamment à une culture inclusive où tout le monde peut se développer et avoir un impact sur nos clients et sur la société. Nous veillons à ce que la diversité, l'équité et l'inclusion soient prioritaires. En tant qu'employeur souscrivant au principe de l'égalité des chances, nous ne tolérons aucune forme de discrimination, qu’elle soit liée à l'âge, au sexe, à l'identité sexuelle, à l'origine culturelle, à l'expérience, à la religion, à la race, à l'origine ethnique, au handicap, aux responsabilités familiales, à l'orientation sexuelle, à l'origine sociale ou à tout autre statut protégé par la législation. Si vous avez besoin d'aide lors du processus de candidature et/ou d'entretien, veuillez contacter le (la) recruteur(se) du poste concerné. Nous serons heureux de vous accompagner pour garantir un processus équitable et accessible. Apprenez-en plus sur notre engagement en faveur de la diversité, de l’inclusion et de l’appartenance.