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INTERNSHIP – Corporate e-Banking Implementation



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Job Details

Duration: 6 to 12 months
Schedule: Full-time
Languages: French is required; English (minimum B1 level) and any additional language are strong assets

Who We're Looking For

Are you currently studying Economics, Management, Finance, or IT, and have a genuine interest in banking and finance? Do you enjoy working with digital tools and want to be part of a team that supports clients in their digital banking journey?

We’re offering a hands-on internship where you’ll assist with the implementation and daily operations of our corporate e-banking application—a key solution for our business clients.

What You’ll Be Involved In

Support the Implementation of e-Banking Solutions

  • Assist in setting up and adapting e-banking systems for corporate clients
  • Help manage user access and configuration updates for existing contracts

Contribute to Technical and Administrative Operations

  • Support the day-to-day management of e-banking platforms
  • Help ensure smooth and accurate processing of payment flows through MultiLine

Client Interaction & Helpdesk Support

  • Be in direct contact with clients by phone or email (approximately 60% in French, 40% in English)
  • Assist clients with updates to their existing setup, such as adding users or adjusting access
  • Reach out to clients to guide them through migrations to new tools or to provide support in case of issues (e.g. payment errors)
  • Maintain a professional and service-oriented approach in all client interactions

Why Join Us?

  • Gain real-world experience in corporate banking and digital implementation
  • Work alongside experienced professionals who are happy to guide and support you
  • Be part of a collaborative and dynamic environment where your ideas are welcome
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Francine Bouillon

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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