Internship Digital Content

The Expertise Team Content is looking for a digital savvy intern who likes to work at the intersection of communication and marketing, and preferably has experience in managing/creating a website.

Roles and responsibilities

In this internship, you will be part of a small team of digital content experts. The team provides development ideas for ingwb.com, as well as gives advice to other squads and departments to empower them to optimise their digital content with the aim to activate new and existing clients leading to higher client satisfaction, loyalty, and increased revenue.

Together with the team, you will work on things like creating new content experiences and customer journeys of ING’s digital content on our channels in Wholesale Banking. You’ll also learn to assist in content management, copywriting and reviewing, data analysis, Search Engine Optimisation (SEO), online promotions, et cetera.

The team

The Content Team is part of the Centre of Expertise UX & Content and is situated within the Tribe Digital Delivery Management in ING Wholesale Banking. The Tribe Digital Delivery Management has a clear objective: “To become the best digital wholesale bank by delivering an industry leading and consistent digital customer experience across all ING touchpoints.” The channels owned by the Tribe includes the ingwb.com website, an internet banking-portal (InsideBusiness Portal), and a mobile app (InsideBusiness App). Our customers are spread over more than 35 countries who use our channels on a daily basis to do daily banking, consume content and for servicing.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

We look for someone who is…

• enrolled at a Dutch HBO or University in the area of communication, marketing, digital content, journalism or similar studies.
• excellent command of (written and verbal) English
• proactive and outspoken
• ready to learn a lot fast, by doing it on the job
• a team player who can also work independently
• not afraid to make mistakes (because that’s part of how you learn)
• available for at least 4 days a week
• experience in using a CMS and a data analysis tool (e.g. Google Analytics) is a plus

We offer:

• Learning in an innovative company
• An open and honest business culture where you will be guided where necessary
• An international environment
• A lot of opportunities for you to come up with your own ideas
• A well paid internship for 4-6 months, but can also be extended
• Flexibility in working hours and days (to be discussed)

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

• Internship allowance of 700 EUR based on 36 hours work week
• Your own work laptop
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Questions?

Click Apply below and upload your CV and motivation letter to us. We look forward to your application.

Questions about this internship? Feel free to contact Jeroen Sman at jeroen.sman@ing.com.

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.