Site Reliability Engineer-1

The IT Resilience, Risk and Security tribe is part of the Engineering & Reliability (E&R) domain, focusing on strengthening the reliability, security, and resilience of ING’s digital infrastructure. Within this tribe, the Center of Expertise (CoE) Local SRE team plays a key role in ensuring the availability, performance, and scalability of our own E&R systems. You are a Senior Site Reliability Engineer (SRE) who combine software engineering skills with a passion for reliability and automation.

The team

The E&R CoE Local SRE team is instrumental in maintaining a reliable, scalable, and high-performing 1 Engineering System (1ES). By focusing on availability, performance, observability, and effective incident response, the team continuously improves system reliability. Key objectives include increasing Mean Time Between Failures (MTBF), reducing Mean Time to Recovery (MTTR), and minimizing operational complexity.

The team supports efficient operations and reduces cognitive load for engineering teams by providing standards, best practices, tooling, and deep technical expertise.

Team structure
The team consists of one SRE Lead and two Senior SREs, all based in the Netherlands. They are supported by colleagues in ING’s RO Hubs, who provide expertise in ITIL-based processes and operational execution.

Global collaboration
As part of the Engineering & Reliability (E&R) domain, the team works closely with the Global SRE (GSRE) organization and the Global Process Owners (GPOs). Together, they drive and govern global processes and best practices, ensuring consistency and excellence across ING’s global technology landscape.

Roles and responsibilities

As a Senior Site Reliability Engineer, you combine software engineering with reliability engineering. You setup tooling, frameworks, and automation that improve platform reliability and reduce operational burden.

• Design and build scalable, reliable software solutions and roll out new resilience features
• Setup internal tools and frameworks for observability, incident response, and automation
• Optimize CI/CD pipelines and deployment patterns (VMs, containers, Kubernetes)
• Define and monitor Service Level Objectives (SLOs)
• Conduct Well-Architected Reviews and observability assessments
• Improve incident response and post-mortem practices
• Eliminate manual work (toil) through automation
• Coach DevOps teams on SRE and software engineering best practices
• Initiate SRE initiatives such as AI Ops, Chaos Engineering, cloud migrations, and Error Budgeting
• Actively participate in Root Cause Analyses and follow up on improvement actions

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Bachelor’s or Master’s degree in Computer Science or a related field
• 5+ years of experience in software engineering and/or SRE
• Proficiency in modern programming/Scripting languages such as Python, Go, Ruby, Java, Bash or PowerShell
• Experience with CI/CD tooling (Azure DevOps, OnePipeline)
• Deep knowledge of cloud-native architectures, Kubernetes, and container platforms (OpenShift, AKS)
• Experience with observability tools such as ELK, Prometheus, Kafka, Splunk
• Understanding of ITSM processes and Agile ways of working
• Solid understanding of service level objectives like Availability, MTTR, and MTBF
• Good understanding of microservices architecture and high availability patterns
• Proven experience as a Site Reliability Engineer or DevOps engineer
• Strong analytical skills and a proactive mindset
• Experience coaching and mentoring engineering teams
• Excellent oral and written English skills

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.