Network Engineer | Infrastructure As A Service @ING Bank

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

Network Engineer role is part of the ING’s Tech Platform Services tribe, with responsibilities on managing large scale (national and international) network products and services, supporting ING Bank applications’ data transfers by implementing and operating highly secure and resilient voice solutions.

The role is responsible on translating business and functional requirements into concrete deliverables ensuring scalability, reliability, compliance, and security considering full range of products & services from Core Infrastructure, Platforms and Workplace Experience thus supporting organization Cloud journey and Digital by default processes.

As part of the Engineering domain, you will have the opportunity to share your passion with other Network Engineers by developing and expanding technical skills with open mind, curiosity to discover new way of thinking, challenging assumptions and making room for diversity.

We are encouraging entrepreneurial mentality expressed into a challenging and highly collaborative environment which nourishes innovation using technology as the main driver to progress.

Your day to day

• Participate at workshops, and be able to understand, identify, assess the key points in a discussion with the parties involved;

• Clear understanding of consumer context and needs, as well as the value-add of your service to the consumer;

• Working-level knowledge of Agile and DevOps practices;

• Understanding of the Scrum methodology (e.g., backlog and spring planning, review and marketplace);

• Knowledge of DevOps way of working (e.g., continuous delivery, cross-functional team set-ups, development of cross-skilled squad members);

• Manage (monitor, evaluate, continuously improve) Incidents, Problems, Changes and Configuration Management processes;

• Creating and improve documentation and work instructions on the delivered infrastructure solution;

• Broad knowledge of LAN, WAN and DC environments;

• Quickly diagnosing and fixing hardware and network failures;

• Coordinating with ISPs, datacentre teams, and security teams;

• Knowledge of routing and switching protocols in a highly available environment; In-depth knowledge about MPLS, EVPN VXLAN technologies, including routing protocols such as OSPF, BGP technologies as well as complex switching concepts;

• Knowledge and experience with Firewall products; Configuration skills on firewalls (Cisco ASA, Palo Alto, Fortinet), Security Rules, NAT, VPNs (IPSec, SSL), LDAP Integration, Logging profiles, secure gateway solutions (Global Protect);

• Proves ability to configure, verify, and optimize next-gen IP network datacentre infrastructures;

• Expertise in configuring and troubleshooting routers, switches and Layer 3 networking;

• Infrastructure monitoring and alerting (platforms such as Zabbix, Grafana);

• Hands on experience with tools such as Wireshark, SolarWinds, Elasticsearch (ELK), advanced log analysis;

• Understand and apply the ING approach for managing the IT Risk Framework for IT processes and digital products whether it is within an ING entity, delivered by Intragroup or 3rd party providers;

• Lifecycle Management (LCM) process that ensures the information assets are fit for purpose during their entire lifecycle by keeping the (business) applications underlying infrastructure services in support by our vendors, supportable by the IT Custodians and compliant with internal and external regulators;

• Experience and preferable one or more certifications on:

  • Experience in cloud deployment and infrastructure services;

  • Cisco Networks - Routing and Switching/Datacentre certifications;

  • Palo Alto Networks firewalls (PCNSA);

  • You know your way around with automation platforms as Ansible, Azure Automation, Google Cloud Deployment Manager, AWS Cloud formation etc.

• Experience scripting in one or more of the following languages: Python, Bash, PowerShell, JavaScript; Deploying applications to development environments using Azure Pipelines; Using tasks in Azure Pipelines (e.g., build, test, publish); Integrating with Git repositories (GitHub, Azure Repos);

• The technology of interfacing squads and consumers to achieve an end-to-end view;

• Impact of different factors on the performance and capacity of services different elements on the performance and capacity of services;

• Knowledge of WLAN technologies, 802.11 standards, access points and controllers; Ability to configure, verify and optimize WLAN solutions;

• Strong analytical skills;

• Insight and implementation of complex structural infrastructure solution;

• Good to have: Experience in managing configurations on Cisco Voice Gateway equipment and voice related technologies: Cisco Call Manager, Cisco UCCX, Cisco Zoom, Nuance.

Competencies – Behaviours

• The mindset of openness and willingness to try new ways of working and technologies;

• End-to-end ownership mindset;

• Active team player who takes responsibility;

• Independent and autonomous in completing tasks;

• The mentality of continuous improvement of the service and way of working;

• Reflects upon behaviours and performance to proactively identify improvement areas;

• Advanced problem solver and optimize solutions in the current infrastructure;

• Working with cross-functional teams, including security, development, and IT support;

• Ability to explain technical concepts to non-technical stakeholders.

What you bring to the team

• University degree in Information Technology;

• 3-5 years of experience in a similar position working with a large infrastructure;

• Professional experience with the following fields: IT Datacenter environment, Networking, DevOPS;

• Experience with (some of) the following technologies: LAN/WAN/SD-WAN routing, switching and ability to troubleshoot a networking behaviour in a DC environment, Next-Generation Firewalls (Palo Alto, Checkpoint);

• Knowledge of scripting / automation (Python, Bash, LUA, PowerShell, etc …) and orchestration platforms (Ansible, Azure Pipeline Automation, Terraform, etc …) is a must;

• Good understanding of Windows / Linux operating systems with CLI;

• Relevant certifications such as CCNA/CCNP DC / SP JNCIA/JCNIP, CompTIA Network, Linux+, PCNSA, are a plus;

• Familiar with the agile way of working;

• Foreign language requirements: English B2 or higher.

What we offer

• Impactful work in a fun and collaborative environment;

• Open-concept offices designed for both team work and relaxation;

• Corporate events and social gatherings;

• Hybrid way of working with flexible working schedule and short week options;

• Monthly budget on Benefit platform;

• Extra annual leave days depending on the total length of working experience;

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications;

• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments;

• Context to make an impact through Sustainability and Corporate Social Responsibility projects.