Financial Markets DevOps Engineer

ING is a family friendly organization offering a flexible, hybrid working environment. The successful candidate will be required to be office based for a minimum of 2 days per week.

Department Overview:

The Financial Markets (FM) & Group Treasury (GT) Investing department is responsible for the design, modification and maintenance of the Financial Markets systems used in the Wholesale Banking domain for securities financing, cash equity trading, equity derivatives trading and commodities trading. The business is active in the UK and across Europe, Americas and Asia. The department is situated in London and is part of the Financials Markets & Group Treasury Tribe (in Amsterdam).

Role Overview:

As part of the GSF digitalisation strategy, we are building on our existing relationship with SaaS solution supplier (Pirum Systems) to implement a new service supporting front-to-back cross-asset margin, collateral and inventory management and optimization. We are seeking an engineer to join the Global Securities Finance (“GSF”) IT team within ING Financial Markets.

Candidate Profile

Qualification/Education 

Essential:

• Bachelor’s degree in computer science or Strong IT background 

Experience/Knowledge

Essential:

• 5+ years of experience in an Ops or DevOps role within IT, preferably within Financial Markets.

• Good knowledge of Financial Markets and supporting platforms.

• Performing IT Ops activities for banking applications. 

• Supporting vendor-built applications.

• Developing automation scripts.

• Managing IT risk controls for applications in banking.

• Databases (SQL, Sybase) and data structures.

• Working knowledge of operating systems, scheduling and system monitoring.

• Ability to build and maintain positive relationships with customers and suppliers.

Desirable:

• Power Bi experience 

• Agile methodology 

• SQL query skills 

• MQ messaging

• Certificate management

Main Duties and Responsibilities of Role:

You will collaborate closely with the project manager and colleagues to implement the new solution. You will be a key contributor to the project where you will be expected to:

• Establish technical ownership of the existing Pirum post-trade and collateral management services

• Collaborate with the vendor and ING architects to define and implement a secure and robust technical architecture for the new service

• Collaborate with the vendor and other IT colleagues to define and implement messaging for the delivery of inventory data

• Define and implement the operational control model

• Be the default point of contact for all IT Ops project deliverables

• Be the technical point of contact for all IT Risk project deliverables, working in conjunction with specialist IT risk team in Romania

Once the project is delivered you will own the technical relationship with the vendor, being their recognised point of contact for all technical matters and participating actively in ongoing “business as usual” activities such as product enhancements and service review meetings.

You are an experienced IT Ops engineer with good knowledge of IT systems used in the financial markets domain, their related infrastructure, and the IT risk controls that surround them. You are recognized as subject matter expert by both IT and business stakeholders. You are responsible for functional and technical support of IT systems, ranging from a legacy software system hosted in traditional data centres to solutions running in the cloud. You are very good at performing IT service management, at ensuring IT reliability and at automating operational controls around our applications as much as possible. You are a primary contact for IT risk related activities.

Your Day-To-Day:

• Work with Asset Owner, IT Custodian and their advisors to ensure projects are completed in timely manner when new risk initiatives are introduced.

• Contribute to change management responsibilities for projects, upgrades and small enhancements for the applications.

• Assist with functional specifications for change requests towards vendors and testing release stories.

• Take ownership of issues and improvements, seeing them through to completion, providing comprehensive handover as required.

• Work in an Agile/Scrum way as part of a squad, following the backlog prioritized by a Product Owner. You demo the results of your work to other colleagues and the stakeholders.

• Deal with incidents and requests raised by end users, performing incident and problem management according to ING’s policies.

• Ensure the IT Risk Management tooling is updated with accurate and up-to-date evidence for our applications.

• Contribute to multiple life cycle management tasks of our applications, e.g. patching our servers from development through to production environments.

• Perform the annual disaster recovery, security and BCP testing – completing intakes, coordinating team and sign off. 

• Apply continuous delivery and continuous integration best practices.

• Demonstrate the ability to operate independently, proactively and diligently on the assigned tasks to complete them on-time and right-first-time to the satisfaction of the Product Owner and stakeholders. Furthermore, you demonstrate a history of continuous improvement, personal development, and outstanding team contribution.

Team specifications:
The team is based in London, with colleagues in Poland and Romania providing Platform and IT Risk Management support. The team provides DevOps services for multiple in-house and vendor supplied applications servicing the Securities Finance and Equity Repo trading activities of the GSF business.

Career Potential

ING is a large, multinational company that operates in numerous markets offering a large product portfolio. Employees are encouraged to develop themselves such that they are able not only to pursue the opportunities that arise from time to time but to actively identify and create new opportunities. For Ops engineers you are empowered to learn the best practices and keep your craftmanship skills up to date. You will be coached on enhancing your skills based on the Dreyfus principals. 

Personal Competencies

• Strong communicator and able to work in a deadline-oriented environment.

• You are naturally curious and have an analytical mind-set.

• You are a team player who can share knowledge and provide assistance where necessary.

• Professional proficiency in the English language and an ability to work in an international environment.

• Eager to learn new things.

ING’s purpose is ‘Empowering people to stay a step ahead in life and in business’. Every ING colleague is given the opportunity to contribute to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead)

For us, success will only be achieved if we act with Integrity.

Some companies see diversity as a box to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance.  At ING, you will be judged on your performance in line with the Orange Code. And that’s a promise. 

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