Warrants QA Specialist

We are looking for you if

• You can perform reviews of completed investigations on complex law enforcement enquiries/regulatory request cases, assessing the quality of the investigation and resulting documentation in line with ING’s policies and ING’s Quality Assurance Process and Procedures. You will assess whether the investigator has made the right decision, used their judgement taking a risk-based approach appropriately, and whether they have followed ING process and procedure correctly.
• You are able to review if FEC risks are sufficiently addressed and mitigated by assessing the data the investigator has included in their investigation, the analysis they have done, the thought process they have followed and the rationale they have used in reaching their FEC conclusion, as well as the quality of their “write up” and the degree to which the conclusion is supported by evidence.
• You can document your findings appropriately to stimulate the learning process by providing the necessary feedback to the regulatory request investigator - in line with the Feedback Loop process.
• You can maintain primary focus on the quality and effectiveness of Quality Assurance reviews, adopting an independent perspective, whilst ensuring that your work is completed in a timely fashion.
• You have a minimum 5-10 years of total work experience in FEC Compliance, preferably also have handled law enforcement/regulatory request enquiries, and at least 6 months experience of Quality Assurance preferably in reputable financial services organizations.
• You have the ability to clearly and succinctly express ideas, facts and opinions. Is able to express them fluently both in speaking and writing, supported by appropriate tools.
• You have the ability to identify problems, analysing key information and making connections, in order to find appropriate solutions.
• You are able to complete tasks and achieves results in an efficient, timely and high-quality manner, with a focus on execution and delivery of targets and KPIs.
• You are fluent in written and spoken English

You'll get extra points for

• Ablity to interpret and implement the latest relevant policy guidance whilst maintaining a risk-based approach.
• Expert knowledge of how to identify, analyze and understand FEC risks i.e., money laundering, terrorist financing and tax evasion “red flags” from external triggers such as regulatory request or law enforcement enquiry.
• Expert knowledge on what constitutes a good investigation and write up, clearly understanding internal and external stakeholder and regulatory expectations.
• Willingness to consult and collaborate with other Quality Assurance Analysts to help each other through reviews, whilst driving up the quality of the Quality Assurance team’s work through adopting and sharing best practice, techniques and knowledge over time.
• Expert understanding of how money laundering, terrorist financing and tax evasion are executed, and the differences between them and their impacts.
• Expert skills in conducting effective law enforcement enquiries and formulate a risk-based conclusion of the case
• Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.
• Professional certification (CAMS, CFE, ICA or equivalent) would be advantageous (but not required).

Working time per task

• Perform 2nd Line of Defence QA reviews on law enforcement enquiries and assess whether FEC risks are sufficiently addressed and mitigated in line with INGs Policy and   in accordance with the Global QA approach, providing feedback to the 1st Line and 2nd Line of Defence and highlighting systematic issues within training and procedures and responsible for QA of FEC risk investigations following extradition orders received from various (investigative) authorities.50%
• Question and investigate the reliability and integrity of data, the validity of conclusions made by the 1st Line of Defence and 2Line of Defence team’s 20%
• Perform root cause analysis and make recommendations for addressing identified deficiencies 15%
• Participate in team discussions on the calibration and reach alignment on findings and build consensus during the calibration and alignment calls with the relevant stakeholders. 15%

Information about the squad

The FCC QA team is part of the 2nd Line of Defence within the bank and is a newly created team which is looking to expand so we can cover a number of Financial Crime areas.