Squad Master (Payments)

ING’s Payment and Settlement Services (“PSS”) aims to further mature, develop and expand ING’s state of the art payments platforms and settlements services. The PSS focusses on delivering payments and settlement services, meeting the expectations of ING’s business lines and beyond, whilst ensuring the basics: safe, secure, compliant, and reliable. The PSS is an independent unit within ING’s CTO domain, reporting directly into ING’s Chief Technology Officer. 

The Squad Master is a new role within ING replacing the Product Owner Role.  
Currently we are looking for multiple Squad Masters divided between the Services of SEPA Direct Debits (location Belgium), SEPA Instant Payments/Classic and International Payments. 
PSS works. PSS works according to Agile principles in self-organizing teams. Together with other CJE’s you have an end-to-end responsibility for the development, and you have the main responsibility for the delivery. As our Squad Master, you'll determine what is being worked on within a squad (in consultation with your Product Lead), responsible for meeting the Services KPI’s and decide what the key priorities are. 

Roles and responsibilities

• Maximizing business value through ordering and prioritizing the product backlog features and stories. 
• Actively involved in the creation of Epics, Features, User Stories and Tasks  
• Build and maintain strong relations with important key-stakeholders (Risk, Legal, Compliance, Audit, service consumers, service providers, Finance, Tax, Sales, ..)   
• Solve impediments encountered in the development of the Product 
• Active and timely Backlog management in collaboration with business and other IT stakeholders, with the ability to adapt quickly to impediments and challenges 
• Ensuring that functional and non-functional requirements are defined and met. Non-functional requirements include, but are not limited to security, resilience, performance, contractual, legal and compliance requirements and obligations. 
• Be in control regarding Risk and Compliance  
• Create a solid base with your development and operations team 

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• You are pro-active and have a natural drive to act and deliver results on time. 
• Excellent team player. 
• Take initiative, work accurately and in a structured and disciplined manner, have patience and resilience to handle setbacks. 
• Have a sharp eye for details, while not losing the overall picture. 
• Experience in guiding on and offshore teams 
• Experience in Agile environments in a corporate set-up  

• You are highly self-organizing, pragmatic, and always seek opportunities to improve your work. 
• Experience in Payments Services like SEPA Direct Debits, SEPA Classic, SEPA Instant Payments and International Payments   
• Excellent in English (Dutch is a pre). 

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.