Visual designer (UX/UI)

Touchpoint, part of the Banking Technology area,is an open technology platform that lies at the heart of a collaborative ecosystem. Where expertise, tools and services are brought together, stimulating value-creating collaboration between producers, consumers and partners. From business owners to engineers, architects, designers, customer journey experts and everyone who likes to turn smart ideas into business opportunities.

Touchpoint not only brings supply and demand together in one marketplace but also allows for innovative business solutions to be developed at a global scale. Serving as a broker for teams across ING and third parties to interact, help and inspire one another, resulting in a network effect that makes it easy to collaborate and accelerates building journeys by reusing components and solutions for a faster time to market and volume.

The team

As a Design System Designer of the Global Design System (Orange Juice), part of Touchpoint and the Banking Technology area, you will be working closely with design & dev teams (web/ios/android) across domains like Retail Banking, Wholesale Banking and Business Banking, driving consistency around the globe between ING’s diverse products. You will boost the way we service our designers, design teams and improve local and global design processesand contributeto our mission of achieving the ultimate digital banking experience for our customers. While we do all this, we always support each other, learn from challenges, and have fun along the way.

Roles and responsibilities:

• Contribute to the evolution of a mature design system on topics like: evolution of the current components, design patterns, data visualisation, motion and the evolution of our design language.
• Leverage and extend the use of design system, documentation, patterns and assets in the creation of design deliverables.
• Collaborate with other cross-functional Design team members (Branding, Research, Design Operations, Content Design) and Business and Engineering stakeholders.
• Implement best practices in process and methodology and deliver against business and customer needs.
• Ensure that all the Design System output/visuals are consistent with the overall ING brand guidelines.
• Contribute to the wider global ING Design (350+) community leveraging your strengths to help others grow.

How to succeed:

• 5+ years in UX role, bachelor’s degree in the study of user experience, design, research or related fields or equivalent professional experience. 
• Being a hybrid UX/UI designer, who understands the complexities of building engaging digital experiences but also has the sensitivity for visual crafting.
• Experience being a hands-on designer and fluent with Figma design tool, creating or contributing to enterprise scale design systems, Design Tokens, deep understanding of accessibility.
• Thorough command of the UX lifecycle with deep, direct experience in all skill areas and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization.
• Has a keen eye towards future trends, emerging technology, and shifting customer expectations.
• Experience managing multiple projects and sometimes even working through ambiguity.
• Compelling storyteller with strong presentation skills.
• Comfortable working in the international and cross-functional teams.

Please provide a link to your portfolio to be considered for this role. Your portfolio should clearly show a strong expertise in applying interaction design patterns to solve complex workflows, as well as in visual design, information hierarchy, layout, composition, and design system related topics.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.