IT Chapter Lead – Design & Integration

IT Chapter Lead – Design & Integration

Tech BE Customer & Data – HR, Finance & Reporting
Location: Brussels (50% remote flexibility)
Hiring Manager: Raquel Clemente
Recruiter: Turan Ozkan
Team Members: Etienne Vellemans, An-Sophie De Schutter, Valerie Deblende, Daniel Varlan

About the Role

We’re looking for an experienced and forward-thinking IT Chapter Lead to lead the design and integration of IT features across our HR, Finance & Regulatory Reporting domain. This is a key leadership role focused on delivering high-performing, secure, and scalable solutions that meet business needs and align with ING’s global architecture and platform standards.

You’ll be part of a dynamic engineering team that builds and runs a critical IT landscape using technologies like Java, .NET, ELT ODI, SAS, and ERP Peoplesoft, alongside a wide range of SaaS applications. Our work supports essential business processes across HR, Finance, Risk, and Procurement.

What You’ll Do

Delivery Leadership

- Lead a chapter of Business Analysts, IT Integrators, and Software Design Engineers, fostering engineering excellence and collaboration.

- Facilitate solution design reviews and impact analysis through the Solution Authority Board.

- Act as a bridge between business teams, architects, developers, and QA.

- Stay ahead of tech trends and help shape the future of our IT landscape.

- Build domain knowledge in HR, Finance, and Reporting.

- Partner with Road Managers and Product Owners to plan and deliver initiatives.

People & Chapter Management

- Drive performance and capability development across your chapter.

- Recognize and grow top talent, address underperformance early.

- Mentor and coach engineers technically and professionally.

- Manage recruitment, onboarding, and team composition.

- Oversee external resource management (onshore/offshore), balancing delivery and budget.

- Align resource planning with squad needs in close collaboration with your IT Area Lead, Road Manager, and Tribe Lead.

What We’re Looking For

A driven and collaborative leader who:

- Takes initiative and delivers results.

- Thrives in complex, fast-paced environments.

- Empowers others and builds strong teams.

- Challenges the status quo and brings fresh ideas.

Technical Expertise

- Proven experience with Java, ETL, and ERP technologies.

- Solid understanding of Finance business processes.

- Familiarity with DevOps practices, especially Azure DevOps.

- Knowledge of ING’s architecture and frameworks is a plus.

Personal Profile

- Seasoned people manager with strong communication skills.

- Fluent in English; Dutch or French is a plus.

- Bachelor’s or master’s degree in engineering or related fields.

- Detail-oriented, proactive, and eager to learn.

- Strong stakeholder engagement and business acumen.

Why Join Us?

You’ll be part of a team that’s critical to ING’s operations and transformation journey. We value innovation, ownership, and collaboration—and we’re committed to building a safe, scalable, and future-proof IT environment. If you’re ready to lead with impact and grow with purpose, we’d love to hear from you.