Process Management Specialist

We are looking for you, if you have:

• experience regarding IT Management processes (e.g. change management, incident management),
• ability to work independently and deliver tasks on time (even with short deadlines),
• skills to create procedures, documents, reports, and build presentations,
• very good communication skills,
• great sense of humour.

English level – C1

You'll get extra points for:

• knowledge of IT Security,
• experience with audits,
• non-financial risk management knowledge/experience,
• ITIL, CISSP/CISM/MoR certificate or similar,
• proactivity and the ability to generate ideas for process improvements,
• ability to learn fast and not overthinking issues,
• curiosity (and some detective skills).

Your responsibilities:

• preparing risk and compliance documentation,
• keeping risk/audit calendars up to date,
• ensuring procedures are up to date and in line with the company policy,
• cooperation with other units, including security officers and auditors,
• reporting of area risk level,
• building and conducting presentations.

Information about the squad:

Detection Platforms Area owns and maintains Security Detection and Response technical platforms (on premises and Public Cloud) from the perspective of availability, scalability, security, and compliance. We are also responsible for correct data ingestion and processing from either own engineering capability or consuming other services available within ING and integrating within Detection Platforms offering. Platform team is responsible for connecting new data sources into the SDR ecosystem (e.g. connecting/migrating a new datacentre, connecting new public cloud provider, implementation of a new detection technology). We meet at least once a week in the Katowice office.

The role naming convention in the global ING job architecture will be “Feature Engineer I”.